Despite the ever-present threat of fraud, almost half of consumers tend to have a more positive opinion of their credit card issuer after becoming fraud victims, according to J.D. Power’s “U.S. Financial Protection Satisfaction Study,” released Thursday. Some 49% of credit card holders say they have a more positive impression …

The Illinois Retail Merchants Association released a survey late Wednesday showing that voters in the state support the Illinois Interchange Fee Prohibition Act passed earlier this year. The survey comes hard on the heels of a lawsuit filed last month by several organizations representing banks and credit unions challenging the …

Cashback has replaced miles and rewards as the top credit card perk consumers want, according to J.D. Power’s 2024 U.S. Credit Card Satisfaction Study. The trend is being driven by inflationary pressures that have hiked credit card interest rates and annual fees. As a result, consumers are gravitating to cards …

Debit cards are consumers’ favored method for paying bills, according to a report from bill-payment network doxo Inc. Some 62% of doxo users pay their bills using debit cards, compared to 24% who use the automated clearing house and 15% who opt for credit cards, according to doxo’s “The Bill …

Mobile wallets vie for consumer attention, but tech-based ones are most favored as 54% of credit cardholders use one of the big three—Apple Pay, Google Wallet, or Samsung Pay—finds new research from Auriemma Group. Tracked by the New York City-based advisory firm since 2016 in its Mobile Pay Tracker, mobile …

Buy now, pay later, the now established installment-payment option, is finding favor among consumers facing higher prices. That’s the word from a new report from Forter, an online fraud-prevention provider, based on its latest survey. Twenty-five percent of the 2,000 U.S. consumers surveyed by Talker Research say they use BNPL …

Everyone has encountered the upsell. It’s the extended-warranty offer when buying a TV, or the ask to add a Danish to the coffee you just purchased. Now, CardFree Inc. has released a tool to help merchants automate the upsell with its new Smart AI Upsell feature. A component of CardFree’s …

Claims by banks that merchants won’t pass along savings from the Credit Card Competition Act to consumers are grossly misleading and do not reflect the economic realities merchants face, argues the Merchants Payments Coalition, a lobbying group representing sellers on payments-acceptance matters. Passing along cost savings or at least holding …