Digital Transactions Authoritative, insightful and timely information for payments professionals

While hoping that it's seeing the light at the end of its long data-breach tunnel, Heartland Payment Systems Inc. also is restructuring its sales force in an effort to boost flagging productivity. The Princeton, N.J.-based merchant acquirer fired 98 low-performing relationship managers in November, but is in the process of …

While many bankers and even technologists may regard handset-based electronic deposits as esoteric, consumers seem not only familiar with the product but favorably inclined toward it, according to a survey by Mercatus LLC, a Boston-based consulting firm that follows mobile banking and payments. The survey, conducted in December among more …

Underbanked and unbanked consumers who use check-cashing stores rely heavily on traditional payment forms such as checks, cash, and money orders for bill payments and few use electronic payment methods, according to new survey data from Aite Group LLC. While that may not be a surprise, Aite's study shows the …

Here's one way credit card issuers could win back some popularity in an increasingly debit card world: make credit cards function like debit cards. That's the essence of a new product from processor Total System Services Inc. (TSYS), which last week unveiled its TSYS Hybrid card. The patent-pending product enables …

Visa Inc.'s announcement this week that starting this summer it will no longer require signatures for transactions of $25 or less at most U.S. merchants heralds a policy that will result in faster and smoother transactions but could also undermine the payments industry's move toward contactless technology. “The merchant proposition …

The number of identity-fraud victims increased by 12% last year to 11.1 million from 9.9 million in 2008 and was 37% higher than in 2007, and the estimated amount of fraud hit $54 billion, the highest since 2006. That's according to Javelin Strategy & Research's 2010 Identity Fraud Survey Report. …

The explosive growth of social networks and online games in the U.S., which in the past year or so has drawn the attention of a number of micropayments startups, has now attracted a foreign processor with deep pockets and the ability to offer a wide array of payment options. France's …

In expectation that legislation regulating online gambling in the U.S. will pass, the United Kingdom-based payments-processing company UC Group Ltd. has opened a U.S. subsidiary, SecureTrading Inc., headed by three former MasterCard Inc. senior executives. UC Group, a provider of online payment-processing services, is an advocate for regulated Internet gambling …

Americans now spend more than half a trillion dollars a year on PIN-debit cards, but the merchant-acquiring industry is still adjusting to consumers' embrace of point-of-sale debit. At the same time, debit card pricing is shifting from a simple, flat-fee model to a more complex one, which is raising the …

USA Technologies Inc. and a dissident shareholder group buried the hatchet last week, but their settlement agreement sets some high hurdles for the provider of vending-machine card readers and remote networking transaction-processing services to clear. If not, the dissidents could reassert themselves?just as competition for processing payments from unattended locations …

Same-store sales on credit and debit cards continue to drop for small businesses, indicating that any signs of recovery from the recession have yet to be seen by either Main Street merchants or their acquirers. Sales on cards for small merchants fell 12.15% in the fourth quarter last year compared …

A busy year is on tap for the PCI Security Standards Council, with revisions due not only for the main Payment Card Industry data-security standard but also standards governing PIN-entry devices and payment-processing software applications. Plus, the PCI Council plans to take a close look at two widely discussed security …

The bank card networks have weighed in with their latest earnings reports, and operating statistics within them show debit continues to boom while the unprecedented, recession-induced credit contraction over the past year may be nearing its end. At Visa Inc., which reported late Wednesday, U.S. debit payment volume hit $238 …

A growing emphasis by computer hackers on stealing payment card data from hotels and resorts and their increasingly sophisticated malicious software and attack methods are two highlights in a new report from security consulting and technology firm Trustwave Holdings Inc. Trustwave's Global Security Report 2010 summarizes findings from the Chicago-based …

As financial institutions find themselves processing more and more international transactions through a new application on the automated clearing house, the burden of sorting out payments that match various watch lists is mounting fast. That's creating an opportunity for processors and software vendors. One of the first to act is …

VeriFone Holdings Inc.'s PAYware Mobile mobile-payments initiative includes not just the previously announced card swipe for Apple Inc.'s iPhone and an iPhone app, but also a marketing campaign that aims to make the payment terminal maker's brand name more familiar with consumers, especially consumers that run small businesses. San Jose, …

One of the nation's biggest independent sales organizations may be putting itself up for sale, indicating a possible thaw in an icy mergers-and-acquisition market for merchant processors. Reuters reported on Wednesday that Troy, Mich.-based North American Bancard has hired investment bank Deutsche Bank to advise it about a possible sale. …

If consumer confusion is holding back mobile payments, a startup called XipWire Inc. figures it has an answer. The five-person Philadelphia company earlier this month launched a text-based service that lets handset users pay merchants as well as other individuals. But while other more established payments companies have already started …

On the Back Burner in Congress, Interchange Heats up in California Proposed regulation of interchange is stalled in Congress, but California lawmakers are investigating the controversial revenue generator for credit and debit card issuers that merchants ultimately pay. It's not clear yet, however, whether the informational hearing held this week …

With merchant acquirers on the lookout for new ways to manage and motivate sales agents in a difficult economy, processor United Bank Card has launched a program for independent sales organizations that furnishes qualified merchant leads and also sets up appointments with those merchants. The new program specifically supports an …