By Kevin Woodward@DTPaymentNews Consumers appear willing to take more steps to mitigate their online-fraud exposure than merchants are willing to provide, with 78% of consumers willing to enter a card-verification code, but only 57% of merchants requiring it, finds a new American Express Co. survey. Consumers are willing to take …

By John Stewart @DTPaymentNews While many observers have lamented the apparently slow growth in consumers’ adoption of mobile payments, that doesn’t mean more consumers aren’t using mobile devices each year to buy things. It also doesn’t mean users aren’t getting more comfortable buying bigger-ticket items via mobile channels. Surveys by …

By Kevin Woodward@DTPaymentNews U.S. consumers are becoming more aware of mobile payments, which could potentially increase use of the burgeoning digital-payment method. Indeed 56% of them are “extremely aware” of the technology, finds the 2016 North America Consumer Digital Payments Survey from Accenture. In 2015, the figure was 52%. Only …

By Jim Daly@DTPaymentNews The loss of its cobranded card and exclusive credit card acceptance relationship with Costco Wholesale Corp. hit American Express Co. hard in the third quarter, but AmEx’s chief financial officer on Wednesday said brighter days lie ahead as the company builds new business. The quarter ended Sept. …

By Jim Daly@DTPaymentNews Charles Scharf accomplished a lot in less than four years as Visa Inc.’s chief executive—he oversaw Visa’s acquisition of Visa Europe, a groundbreaking peace accord with PayPal Holdings Inc., and a cobranding and acceptance deal with Costco Wholesale Corp., among other things—but one of his unfinished tasks …

• Mobile e-commerce grew 60% last year to reach $120 billion, with 70% of that total coming through browsers (50%) and apps (20%) accessed via smart phones, according to a new report from Javelin Strategy & Research. • Routine usage of mobile devices to make payments remains flat with last …

By John Stewart @DTPaymentNews While many experts have cited anecdotal evidence that more consumers would adopt and use mobile wallets if they could earn, manage, and redeem

By Jim Daly@DTPaymentNews With American Express Co. set to report its third-quarter financials Wednesday, the payments industry and Wall Street will be watching for signs from the beleaguered travel-and-entertainment giant about how it will recover from the loss of its cobranded card and acceptance relationship with Costco Wholesale Corp. AmEx …

• Bank of America Corp. said its debit card purchase volumes totaled $71 billion in the third quarter, up 2.5% from $69.3 billion a year earlier. U.S. credit card purchase volume increased 2% to $57.6 billion. BofA said it now has 21.3 million mobile-banking users, a 15.8% increase from 18.4 …

By John Stewart @DTPaymentNews Visa Inc. stunned the payments industry late Monday with an announcement that its chief executive, Charles Scharf, has resigned, effective Dec. 1. Scharf will be replaced by Alfred F. Kelly, a 23-year veteran of American Express Co. and currently a Visa board member. Kelly, whose service …