Monday , November 25, 2024

Kevin Woodward

Kevin's role at Digital Transactions is to write news and features stories for publication on the Web site and in the magazine. He also oversees the digital editorial aspect of the site and the Digital Transactions News daily newsletter.

Consumer Fraud Recovery Costs Rocket 70% in One Year

Rising costs aren’t just happening in grocery stores. They have caught up to fraud-recovery costs when consumers work to untangle the mess caused by identity theft and scams. The average out-of-pocket expense for a consumer in that situation ballooned 70% from $119 in 2022 to $202 in 2023, according to …

Read More »

Eye on Check Fraud: 61% Still Write Checks, But Face Fraud; DataVisor Picks Mitek Check Fraud Tool

Despite a severe drop-off in check use, 61% of consumers continue to write paper checks and continue to face the threat of check fraud, says Abrigo, a financial-crime prevention and risk-management services provider. Released Tuesday, Abrigo’s survey of 1,059 U.S. consumers also found that 45% of respondents reported being a …

Read More »

Eye on AI:  PayBlox Enlists AI for Statement Reviews; Colleen AI Tackles Rentals with Voice AI

The promise of lower credit and debit card processing fees is a big attraction for merchants to switch merchant providers. Statement reviews are a key part of that process and now PayBlox, a merchant services referral site, has enlisted artificial intelligence to help. With the debut of its Statement Spy …

Read More »

PayPal And Venmo’s Visa+ Entry Could Aid Interoperable P2P Payments

Enrolling PayPal and Venmo into the Visa+ interoperable peer-to-peer payments system may help foster even more P2P transactions, an analyst says. Visa Inc. earlier this week announced the two P2P wallets from PayPal Holdings Inc. had been enabled in the United States for Visa+. Users can sign up for a …

Read More »

With a Lower Cost and a No-Chargebacks Promise for Merchants, Pay by Bank Emerges as a Fiserv Priority

Pay by bank is not a new electronic-payments concept—consumers have been paying utility bills with their bank accounts for years—but the promise of lower fees and reduced merchant headaches is energizing the service, and work is at hand developing new use cases. Witness Radial Inc., an e-commerce platform adopting Link …

Read More »

Refund and Policy Abuse Is Replacing More Common E-Commerce Fraud Attacks, the MRC Finds

Opening the door to online commerce is an expedient and profitable way to reach consumers, but those with fraud on their minds also find a way in. Now, it is becoming tougher to distinguish those with good intent from the ones with bad intent, especially when formerly good customers start …

Read More »

Every $1 Dollar in Fraud Costs Retailers $3, LexisNexis Risk Solutions Finds

Fraud is nothing if not a persistent part of the payments landscape. It became more so in the past 12 months, as 60% of e-commerce merchants and 53% of retailers sustained increases in overall fraud levels, finds LexisNexis Risk Solutions in the 14th edition of its “LexisNexis True Cost of …

Read More »

Grocer Coop Expands Instacart Deal With AI-Powered Shopping Carts

Grocery-ordering and -delivery provider Instacart says Associated Wholesale Grocers Inc., a food wholesaler, expanded its partnership to include e-commerce and same-day delivery services to grocers that belong to the cooperative. The broader deal also includes access to Caper Carts, Instacart’s artificial intelligence-enhanced smart shopping carts. More than 800 AWG grocers …

Read More »

Volume for the Top 50 ACH Banks And Credit Unions Increases 5.7% in 2023

The top 50 originating financial institutions on the automated clearing house network hit nearly 27.7 billion in payments in 2023, a 5.7% increase over 2022, Nacha says. Volume for the top 50 receiving FIs was almost 20 billion payments in 2023, a 6.4% increase from 2022. Herndon, Va.-based Nacha says …

Read More »

JPMorgan Retains Its Top Acquiring Spot in TSG’s Annual Review

TSG’s yearly review of more than 300 U.S. merchant acquirers is out, and there is little surprise that JPMorgan Chase & Co. retains the top spot with an estimated 2023 U.S. processing volume of $2.4 trillion. While the top three slots in the annual TSG Directory of U.S. Merchant Acquirers …

Read More »
Digital Transactions