Fraud at call centers operated by financial services organizations increased 39% from 2019 to 2022, according to new data from TransUnion LLC. That was the third-largest increase among sectors, surpassed only by travel and leisure and logistics, finds the TransUnion “2023 State of Omnichannel Fraud Report.” The report is based …

More than 10 years after Visa Inc. wrote its rules permitting surcharging on its credit cards, questions remain among acquirers, especially those selling or considering surcharge programs for their merchants. Now, as more merchants mull surcharge or cash-discount programs to alleviate some of their card-acceptance costs, and with recent changes …

Two point-of-sale companies have separately taken steps to boost their competitiveness, one with an acquisition and the other in a marketing expansion. Payments platform Nayax Ltd. says it will acquire Folsom, Calif.-based Retail Pro International in a $36.5-million deal. Expected to close in the fourth quarter, the deal will expand …

With potential regulation of credit card interchange looming and with the unwavering demand from merchants for lower card-acceptance costs, the possibility that interchange as it’s known today may dramatically change can’t be entirely dismissed—but don’t count on its demise. That was the conclusion at the Money 20/20 trade show this …

Though the official launch of the Paze online wallet from Early Warning Services LLC isn’t slated until 2024, Paze executives are already demonstrating the product. As many as 150 million credit and debit cards from seven large banks could be loaded into Paze, complete with billing addresses, as Early Warning …

The Consumer Financial Protection Bureau’s oversight effort in data-sharing regulation is more than a year old, but with its newly proposed data-rights rule—released last week—the agency is making a substantial move in the field. Under the Personal Financial Data Rights rule, consumers would have the power to share data associated …

On The Fly POS’s latest product, called Ground Control, is making it easier for hospitality merchants to use their own devices for ordering and table management. The new app, with versions for both iOS and Android mobile devices, enables merchants to use their own hardware with an integrated software app …

With the fourth quarter under way, fraudsters are increasing the sophistication of their attacks while consumers are gearing up for a busy holiday-shopping season, albeit with different goals. First, a new report from Au10tix, an Israel-based identity verification and management provider, found a 44% increase compared to preceding quarters in …

Processor Worldline is adding a flexible payment element to its revenue-share model for its North America partners servicing e-commerce merchants. And, payments provider Payroc says it will be the launch partner for the Ingenico Axium point-of-sale terminal line. Worldline’s new product, called FlexCommissions, enables its software and independent sales organization …

Presto Automation Inc. says its voice-ordering system for restaurants represents a $17-million annual revenue opportunity as the company finishes its first full year as a public company. San Carlos, Calif.-based Presto finished the fiscal year ended June 30 with revenue of $26.1 million, a 14.1% decrease from $30.4 million the …