It’s a sobering part of the daily payments arena—fraud is unending and always evolving. That’s why payments and anti-fraud companies continue to create new services in an effort to keep up with the latest scams. Visa on Monday said it would make managed detection and response services from Expel Inc. …
Read More »Visa’s Friendly Fraud Rule Change Could Cut $1 Billion From Small Firms’ Chargeback Costs
Visa Inc. is touting recent changes to how chargebacks that could be first-party fraud, also known as friendly fraud, are processed as potentially saving small businesses globally $1 billion in costs over the next five years. Expectations are that the streamlined process will increase merchants’ ability to provide more accurate …
Read More »Eye on POS: Olo Adds AI-Based Voice Ordering, And an International Restaurant Group Taps Lightspeed
Unceasing competition for restaurant payments revenue has spurred two developments among point-of-sale system makers catering to the segment. Santa Clara, Calif.-based SoundHound AI Inc. says Olo, a New York City-based hospitality specialist, will make SoundHound’s voice-ordering service, which relies on artificial intelligence, available to its approximately 77,000 merchant locations. When …
Read More »Eye on Restaurants: Inspire Turns to Fiserv; Shift4 Picks SkyTab Rescue Mission Winners
The hotly contested restaurant point-of-sale market shows no signs of cooling off. Inspire Brands Inc., a global restaurant chain that is home to Arby’s, Baskin-Robbins, Dunkin’, and four other brands, has expanded its work with processor Fiserv Inc. with the goal of unifying in-store, in-app, and online transactions for more …
Read More »Eye on Block: Citcon Adds Cash App Pay and Afterpay; Square’s New Sales Features Target Holiday Shopping
Citcon USA LLC, an e-commerce wallet-technology provider, is adding Block Inc.’s Cash App Pay and Afterpay buy now, pay later payment methods to its inventory of merchant options. In related news, Block’s Square point-of-sale unit is bolstering merchant selling tools with new online features. Citcon’s integration of Cash App Pay, …
Read More »Mercedes pay+ Adds Mastercard to Its In-Car Payment Service
Automaker Mercedes-Benz is enabling in-car fuel payments for users of its Mercedes pay+ service. Announced Monday, the service also integrates Mastercard Inc.’s Secure Card on File for Commerce Platform technology. Available initially only on select Mercedes models in Germany, the fuel payment app joins a parking-payment app the giant carmaker …
Read More »How Failed Payments, Slow Payments, and Errors Bedevil Organizations
Consumers have come to expect an electronic payment to happen in seconds with zero or few errors, but for organizations the situation is a little more fraught. At least that’s the feedback from a new report, “The State of Payment Operations 2023,” from Modern Treasury Corp., a payments and financial …
Read More »As Fintechs Target Cross-Border Payments, Banks Plan Major Upgrades, a Citi Report Finds
Nearly 90% of financial-institution clients predict 5% or more of cross-border market share will be forfeited to fintechs within the next 10 years, according to a study from Citicorp that canvassed more than 100 financial-institution clients. Why is this important? “The Bank of England estimates that the value of cross-border payments is …
Read More »Eye on Processors: Wix Debuts Tap to Pay on Android; Adyen Issues 2 Billion Tokens
E-commerce platform Wix.com Ltd. looks to make it easier for its merchants with stores to accept physical payments with the debut of Tap to Pay on Android. The technology, coming from Stripe Inc., means merchants can accept contactless payments with a regular Android smart phone and no additional hardware. Tap …
Read More »Parking Is the First Step for Hyundai Pay
Step one for Hyundai Pay, the in-car payment service debuting in the 2024 Kona crossover, is enabling payments for parking while sitting in the driver’s seat. Step two is broadening its capabilities and making it an integral part of the vehicle, Olabisi Boyle, Hyundai Motor North America vice president of …
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