FIS Inc., one of the world’s largest payment processors, is undergoing more changes at the top. Jacksonville, Fla.-based FIS will replace its existing board structure, where Gary A. Norcross, chief executive, also was board chairman, with an independent director as the chair beginning Dec. 16. Replacing him as chairman is …

One impression of consumers who use buy now, pay later services is that they may not be as financially literate as others. New data from Capterra, a software reviews and selection platform, indicate that picture may not be entirely accurate. In Arlington, Va.-based Capterra’s “2022 Buy Now, Pay Later Survey,” …

A new report from J.D. Power finds that small-business owners, struggling to offset inflation’s impact and supply-chain issues, continue to rely on their credit cards. American Express Co. cards for small businesses scored highest in the 2022 U.S. Small Business Credit Card Satisfaction Study from J.D. Power. This is the …

Vending and unattended payments specialist Cantaloupe Inc. has closed on its $41 million acquisition of Three Square Market, known as 32M, and intends to use it as a springboard for expansion and improved profit margins. Three Square Market, with headquarters in River Falls, Wis., will generate an estimated $19 million …

Chargebacks are a problem area for most merchants and airlines are no more immune. So Amadeus, a global distribution company for the travel industry, is launching its Amadeus Chargeback Management program. Announced Wednesday, the new service will provide airlines with an automated and outsourced chargeback-management program. It comes as airlines …

With just days until the 2022 holiday shopping season begins in earnest, retailers may have a glimmer of hope for more sales if a new survey from Deloitte bears out. In its 2022 Black Friday-Cyber Monday Survey, consulting firm Deloitte predicts that consumers will spend on average $205 on Black …

Payments giant Visa Inc. announced Alfred F. Kelly Jr., a former American Express Co. executive who joined Visa in 2016 as chief executive, will leave that role as Ryan McInerney, Visa’s current president, assumes the title Feb. 1. McInerney came to Visa in 2013 having held the chief executive of …

With thousands of merchants across the globe, processing powerhouse Fiserv Inc. continues to reap the benefits of that reach with an 11.8% increase in its merchant-acceptance revenue in the third quarter. Heavily affecting the segment’s growth was a 19% increase in revenue from Fiserv’s Clover point-of-sale products and services and …

PayPal Holdings Inc.’s next step in payment security is to replace passwords with passkeys, an authentication technology that could eliminate many security and practical issues for consumers and organizations alike. PayPal said it is adding the passkey technology—it uses cryptographic keys to identify devices and was developed by the FIDO …

The online shopper going by “Michael Smith,” who lives in Houston, may not be a living, breathing consumer, according to new research from Socure, a digital identity verification provider. This consumer, with seemingly valid credentials, may be a synthetic identity meant to defraud merchants. So-called synthetic fraud, already accounting for …