Visa Inc. is altering its chargeback-resolution program to condense the reason codes into four categories, amend the time to resolve a disputed transaction, and make other changes. According to data on a Chase Paymentech site, the changes are set to go into effect April 15 because the card brand wants to …

Machine learning and huge swaths of data are being enlisted in the battle to counter online fraud, with CyberSource announcing an enhancement to its fraud-prevention service and processor Worldpay Inc. launching a new fraud-prevention service Wednesday at MRC 2018, the annual conference held by the Merchant Risk Council. CyberSource, a …

E-commerce fraud over a two-year period through the end of 2017 increased 7% across all merchant categories, finds the Ecommerce Fraud Index released Tuesday by fraud-prevention specialist Signifyd Inc. The index reported the level of total fraud losses increased from 3.8% of sales volume in 2016 to 4.09% in 2017. …

Alipay, the mobile-payment service used by 600 million consumers, and processor First Data Corp. are expanding the number of U.S. merchant locations that can accept the China-based payment method in stores, Alipay announced Monday. The expansion comes nearly a year after the two companies said First Data would move Alipay …

As more consumers opt to shop using mobile devices, more retailers are looking at ways to unify the checkout experience, according to the “State of Retailing Online 2018” report released this week by Shop.org, the digital arm of the National Retail Federation. Completed in conjunction with Cambridge, Mass.-based Forrester Research …

Point-of-sale terminal maker Ingenico Group will test the PIN-on-glass specification in conjunction with MyPINPad and its software-based PIN-pad technology, MyPINPad announced Thursday. The PCI Security Standards Council released its specification for PIN-on-glass in January, enabling payments companies to provide PIN entry on commercially available, off-the-shelf devices like smart phones and tablets. …

The PCI Security Standards Council is making changes to its qualified integrators and resellers certification program by reducing the fee to $100, making the certification an individual one, and shortening the training-course time, the council announced Wednesday. Launched in 2012, the QIR program’s focus has been on improving payments security for …

Independent sales organizations and acquirers looking for a payment gateway have another resource to use. Payments consultancy The Strawhecker Group recently released its Payment Gateway Directory, which catalogs 58 data points about 73 companies. The report also analyzed the performance of the gateways by assessing the account-boarding process, evaluating developer …

More than anything else, customer demographics will drive mobile-commerce strategies for airlines, finds a study from CellPoint Mobile, a mobile-commerce vendor specializing in the travel industry. In the Miami-based company’s “Mobile Outlook 2018 Report” released last week, it found that, among airline payment professionals in the North America, 56% cited …

Merchants wondering whether it’s worth it to invest in improving the consumer experience on their mobile Web sites or mobile-shopping apps may want to consider the findings of Worldpay Inc.’s “Mobile Payment Journey” survey. In the survey, released this week, 37% of U.S. consumers said they would spend more for …