Shopify Inc. merchants looking for a way to add a chatbot with artificial-intelligence capabilities to their Web sites have a new option with the Sendbird Inc. chatbot. San Mateo, Calif.-based Sendbird’s chatbot is used by 4,000 apps, including DoorDash, Noom, and Yahoo Sports. Ottawa, Ontario-based Shopify says the Sendbird AI …

Apple Inc. says iPhone users will be able to send funds to each other by simply holding their iPhones next to each other. It’s a further refinement of Apple’s financial services, which jumped off in 2014 with the launch of Apple Pay. In a video presentation Monday, Apple executives say …

Retailer Michael Kors is getting into the artificial intelligence-powered shopping recommendation business with the adoption of Shopping Muse, a recommendation engine from a Mastercard Inc. company. Developed by Dynamic Yield, a data-personalization platform Mastercard acquired from McDonald’s Corp. in 2022, Shopping Muse employs artificial intelligence to make recommendations and further …

Italian fashion house Prada is adopting omnichannel payments technology from Adyen NV in a bid to build a single financial technology platform across all its retail channels. Tap to Pay on iPhone in Prada’s U.S. locations and its Milan store is a centerpiece of the partnership, Adyen says, and potentially …

Visa Inc. says the 10 billion tokens it’s issued since 2014 are just the tipping point, as it expects Visa’s tokenized transactions to grow exponentially over the next several years. Visa announced the 10-billion milestone Tuesday. As of April, 29% of all transactions processed by Visa used tokens. Tokenization uses …

More credit unions will have access to real-time payments networks in separate deals announced Tuesday. BankSocial, a division of Fivancial Inc., launched its real-time payment service for credit unions. Meanwhile, Pidgin Inc. is working with core processing provider Corelation Inc. to enable broader real-time payments access to its clients. Dallas-based …

Account takeover, long the scourge of retailers and businesses, remained the top fraud type in 2023, according to the latest data from LexisNexis Risk Solutions. Released Wednesday, the “Confidence Amid Chaos” report found 28.7% percent of fraud in 2023 was third-party account takeover. That was followed by scams and bonus …

Visa Inc. is taking up the notion of a digital payment identity and making it part of its product mix. Announced Wednesday at the Visa Payments Forum in San Francisco, the Visa Flexible Credential is but one of several products the payments network formally debuted, including broader tap-to-pay capabilities, a …

With an eye to making it easier for consumers to pay how they want, Booksy Inc., a booking platform for beauty-service appointments, is adding Tap to Pay on iPhone as an option. The contactless payment method enables consumers to use their contactless credit or debit cards, or an iPhone with …

More Americans are being asked to tip, but it doesn’t seem to have much positive impact for some workers, especially those employed by restaurants. Only 29% of these workers say their tips have increased in the past year, according to the “Beyond Gratuity: Perspective of Restaurant Staff Tipping Practices” report …