Contrary to what many may suspect, price is not the top reason retailers switch from one point-of-sale provider to another, according to a study from Capterra Inc., a business-software review site. In a survey of more than 400 merchants, 34% cited a POS system’s lack of necessary features as the …

While many ATM operators know what hardware and software their fleets need to enable EMV chip card acceptance, most are waiting to fully upgrade until concerns about routing issues, chargeback rates, and continuing uncertainty subside, according to the 2016 ATM Channel EMV Readiness survey from the ATM Industry Association. Like …

There’s no turning back from the mobile phenomenon for financial transactions as a new survey finds that 41% of consumers use their smart phones to make bank transactions, such as person-to-person payments, paying bills, and making check deposits, up from 36% in 2014, says consultancy Mercator Advisory Group Inc. While …

Acquirers and financial institutions can put consumer and merchant affinity for smart phones to work for them when trying to comply with anti-money-laundering and know-your-customer regulations. Smart-phone activity, whether it’s purchasing behavior, location habits, or personally identifiable information associated with the wireless carrier account, can be used to vet the …

Industry efforts to persuade consumers to use credit and debit cards for small-ticket purchases may be paying off, at least among younger consumers, finds a survey from CreditCards.com, a card comparison site for consumers. In the survey of more than 600 U.S. adult credit card holders sampled in early March, …

Checkout abandonment, particularly on smart phones, remains high, suppressing transaction volumes and prompting new payment options to enable a faster, smoother process when consumers are ready to buy. BlueSnap Inc., a Waltham, Mass.-based gateway, announced Tuesday an update to its Powered Buy Platform that aims to improve mobile and e-commerce …

Independent software vendors, value-added resellers, and point-of-sale software developers facing the daunting task of certifying their unique products for EMV payment acceptance may face costs starting at $30,000. That figure, which comes from Andrey Tikhonov, senior director of payment technology at Elk Grove Village, Ill.-based Infinite Peripherals Inc., reflects the …

The prospect of leaving the house with just a smart phone in lieu of a wallet full of cash and payment cards is 14 years away, according to a survey released Thursday by the Institute of Electrical and Electronics Engineers (IEEE), a technology association based in New York City. By …

Two mobile point-of-sale system providers are doing their part in the proliferation of such systems with the release of Click a Waiter Inc.’s white-label POS system and Aspex LLC’s deal with Frontier Airlines to provide an onboard POS system. Leominster, Mass.-based Click a Waiter Tuesday released a white-label version of …

Processor Square Inc. expects its strategy of providing what it calls a “cohesive” set of services to merchants will aid its efforts to reach profitability, the company reported Wednesday in its first-ever earnings result since becoming a publicly-traded company. It reported earnings for the fourth quarter and all of 2015. …