Digital bill payment has become table stakes for billers as consumers have increasingly gravitated toward paying their bills through mobile and online channels the past two years, according to a recent survey by EngageSmart, a provider of a customer-engagement and payment applications. The study reveals that 50% of respondents say …

Payment platform provider NMI has acquired Agreement Express Inc.’s merchant onboarding, underwriting, and monitoring technologies. The acquisition, which is for the payments portion of Agreement Express’s total business, is aimed at allowing NMI to provide integrated software vendors, independent sales organizations, and fintechs with tools that can speed up merchant …

To counter the rising tide of first-party misuse chargebacks, also known as “friendly fraud,” Chargeback Gurus has introduced ARI, a predictive-analytics engine the company says can identify transactions likely to be disputed by the cardholder, even though the transaction is legitimate. ARI uses artificial intelligence to analyze data gathered from …

As e-commerce volume soars during the holiday season, so does the risk of fraud. Between Thanksgiving Day and Cyber Monday, the Monday after Thanksgiving, 18% of e-commerce transactions originating in the United States were identified as potentially fraudulent, according to a report from TransUnion LLC. On a global basis, 15% …

While holiday sales are off to a strong start, consumers are making less use of curbside pickup, a service that rapidly gained momentum at the onset of the Covid-19 pandemic. Curbside pickup accounted for 13% of online orders on Thanksgiving day and Black Friday among retailers that offer the service, …

Consumer spending on Cyber Monday met expectations, with consumers spending $11.3 billion, up 5.8% from a year earlier, according to the latest Adobe Analytics figures. The spending spree was so strong that during the peak shopping hours of 8:00 a.m. to 9:00 p.m. Pacific Standard Time, consumers spent $12.8 million …

Despite consumer concerns over higher prices caused by inflation, spending for the holiday shopping season got off to a strong start over the weekend. Total retail sales in the United States, including in-store and e-commerce transactions but excluding the automotive sector, were up more than 12% on Black Friday from …

E-commerce platform provider WooCommerce is partnering with DePay, a decentralized-payment processor, to enable its sellers to accept cryptocurrency directly to a crypto wallet for immediate settlement. Intermediaries that credit the merchant’s account after processing a crypto transaction would be eliminated. DePay supports tens of thousands of cryptocurrency tokens and their …

Newtek Business Services Corp., a small-business lender and payment processor, has received approval from the Federal Reserve to become a bank-holding company and financial-holding company through its acquisition of National Bank of New York City. Newtek entered into an agreement to acquire the bank in August 2021. Approval of the …

Looking to speed payments through the automated clearing house while reducing risk, Plaid Inc. announced late Thursday the rollout of Signal, a machine-learning risk engine. Plaid has been piloting Signal for more than a year with select customers that generate high ACH volumes. To accelerate ACH transactions and make them …