Call centers remain a prime target for criminals looking to perpetrate fraud. In 2016, call-center fraud jumped 113% from 2015, according to Atlanta-based Pindrop Labs’ annual Call Center Fraud Report. Fraudulent activity took place with one in every 937 call-center calls, compared to one in 2,000 calls in 2015“With tools …

For all the talk by companies about how adopting electronic-payment technologies will streamline their accounts-payable processes, paper checks remain a staple of the business-to-business world. Businesses cut 13.1 billion checks a year, according to check printer Deluxe Corp. To join the advantages of electronic processing with those of paper checks, …

Restaurants have been slow to bite on EMV. To get adoption percolating, vendors are introducing methods that let customers add a tip after making a payment or pay with tabletop devices. Paying with EMV cards has been an adjustment for the average U.S. consumer. Cards are no longer swiped. They …

Recreational marijuana is now legal in a growing number of states, but cash remains the dominant payment method. Now, however, CanPay, a Littleton, Colo.-based payments provider, has developed a digital payment option that allows legal marijuana retailers to directly debit a consumer’s checking account from the point of sale. Typically, …

Call-center fraud is becoming a bigger problem for card issuers and financial institutions, increasing 45% globally since 2013, according to a new study from Atlanta-based Pindrop Labs. In 2013, an average of one in every 2,900 calls to a call center was fraudulent. This year, the rate is one fraudulent call …

With the rollout of EMV chip cards in the United States shrinking opportunities for criminals to use counterfeit cards at the point of sale, fraud rings are turning their attention to customer-contact centers as a way to fraudulently order replacement credit and debit cards and take over consumer accounts. More …

MasterCard Inc. expects the first wearable payment devices for use on its network to be available later this year, Sherri Haymond, senior vice president for digital payments for MasterCard, tells Digital Transactions News. The devices are part of MasterCard’s Commerce for Every Device Program, which is intended to add payment …

By Peter Lucas PayPal Inc. on Tuesday took more steps toward strengthening its in-store presence, and at the same time broadened the reach of its Bill Me Later lending service to consumers carrying private-label cards. Both arrangements are the result of an agreement with Alliance Data Systems Corp., a big …

Nearly a year after announcing itself, Merchant Customer Exchange (MCX) took another step toward achieving its goal of developing a cutting-edge mobile-payments system with the appointment of Dekkers L. Davidson as chief executive. Thursday’s announcement of Davidson, former managing director at credit card issuer Barclaycard U.S., as CEO comes hard …