For 20 years, USAePay has been shaking up how things are done in payments. Since inception, USAePay has been leading the payments industry, working directly with reseller banks, ISO’s, merchants, and developers. Back in 1998, computers and the Internet had limited capabilities. However, over the last couple of decades, technological …

  Did you know that the typical business will only hear from around 4 percent of their unsatisfied customers? That leaves the remaining 96 percent with the potential to file a chargeback against a merchant’s business, negatively impacting their bottom line. The ability to maintain positive cash flow is one …

By Caesar Kavadoy, VP of Sales Strategy, Paysafe A majority of payments companies focus solely on pricing and leave it up to the customers to figure out the rest. It’s time to make a change. Sales teams need to take a consultative, solutions-oriented sales approach to the business. If they don’t …

By moving to real-time payments, US banks will enhance their service as well as generate cost efficiencies and higher revenues, writes Darryl Proctor When the subject of US banking comes up, Wall Street, innovative multi-billion-dollar deals, and cutting-edge technology might come to mind. The reality, however, is a bit different. …

 Sysnet CEO, Gabriel Moynagh, explains how replacing revenue from PCI DSS penalties for non-compliance with a managed service offering is the opportunity acquirers have been waiting for in improving customer relationships and boosting merchant security. The worldwide Payment Card Industry Data Security Standard (PCI DSS) was set up to help …

    There is a desire to make money and the desire to avoid risk. In between is where profit lies. As many ISOs and merchant sales agents know, higher volume, complex, higher risk and hard to place merchants represent a significant profit opportunity. But to benefit, you need the …

  Business owners today can’t avoid hearing the industry’s new buzz words:  Big data, omnichannel marketing, data analytics, mobile payments and loyalty, to name a few.  Merchants know they need them, but many of these important prospects do not know how to find the best solutions, all in one place, …

  By Jacob Bennett, ETA CPP It’s important to understand the significance of friendly fraud, the damage it can cause, and how merchants can avoid it. Friendly fraud. The name is misleading as there’s really nothing “friendly” about it. Friendly fraud is a type of chargeback in which a customer …

    The great success of the Starbucks mobile app has demonstrated that consumers will use a mobile app if it delivers the right value. The capacity to pay with an app alone is not enough, and one of the ways that Starbucks motivates customers to pay with its app …

  The traditional box office needed a serious refresh when it came to funneling large crowds through the gates quickly and efficiently. The same outdated model was problematic for all venues including music festivals, concert halls, museums and sporting events. Since many venues employ volunteers or part-time workers, the challenge …