Ross Paup is Senior Manager, Strategic Partnerships Angela Carranza is Manager, Strategic Partnerships Failure to communicate with customers during a crisis can come at a high cost: lost business, lack of trust, etc. How is First American ensuring customers know they are top of mind in today’s environment?    Ross: …

Given the challenging set of circumstances we are all currently facing, time is of the essence. That is why it is absolutely imperative that payments technology companies equip both Sales Partners and their merchants with the solutions, programs, and support they need to compete right now. At North American Bancard, …

By Giact Business email compromise (“BEC”) attempts have skyrocketed in recent weeks. According to the FBI, fraud operators are using the “uncertainty surrounding the Covid-19 pandemic to further their efforts.”  With many in the U.S. shifting to a work-from-home environments, without the infrastructure and security in place to defend against …

ISOs tap into card issuing revenue One of the biggest challenges for small businesses is the availability of credit according to a recent study* by the Federal Reserve. Many merchants address this by taking out short-term business loans or using personal credit cards to bridge the gap. While credit cards …

Today’s technology empowers organizations to engage a global pool of customers. But this digital reach is often accompanied by increased scrutiny to ensure your organization remains compliant with the latest sanctions regulations. As regulators prioritize sanctions compliance, those who negate this responsibility are unnecessarily setting themselves on a potential collision …

The meaning of meetings has changed.  In-person contact is so vital to the payments ecosystem – not only in the way some of its products are used, but also in the way that those products are sold to merchants, and industry partnerships are formed. The Electronic Transactions Association, producers of …

Ross Paup is Senior Manager, Strategic Partnerships Angela Carranza is Manager, Strategic Partnerships “Relationship” has become a dirty word in the industry. It’s overused and empty. What’s so different about the First American approach? Angela: We take the time to know our prospects from both a business and personal level. …

Business today is complicated as consumer needs and expectations shift. Whether it is about speed or the customer experience, more is expected, at an unprecedented pace. Merchants looking to manage consumer expectations in the payments arena often need help from a payments expert (sales partner) that is in tune with …

Eric Goldberg Vice President of Sales Traditionally retail was easy — install a payment terminal or PC POS system, connect to a common database, and you were ready to go. Things have changed. POS systems now need to tie in with other systems. These systems may be your cloud, e-commerce …

PCI-DSS has been an official standard since 2004 and over the last 16 years has guided payment solutions developers and the merchants in protecting card holder data. With every breach the security standards respond and strengthen so it’s important to stay at the forefront of the latest requirements and remain …