Over the last decade, we have seen an explosion in fintech, ushering in a new era of commerce. Payment innovations have closed the technology gap and have connected consumers all around the world—even those without bank accounts—to the digital marketplace. Many fast-emerging markets across Asia and Latin America have seen …
Read More »COMMENTARY: From Channel to Consumer: Humanizing Payments (Part II)
(Editor’s Note: Part I of this two-part article appeared on Friday.) How can we in the payments business best mirror our services to fit the changing needs of a growing, global consumer base? One way is to focus on the consumer throughout the entire payment process. Almost 50% of consumers …
Read More »COMMENTARY: From Channel to Consumer: Humanizing Payments (Part I)
The payments landscape looks far different than it did even five years ago, and it will likely undergo even more rapid changes in the next five. We are moving further into the digital age, where a large portion of consumers include Gen Z, or those born after 1996. This group …
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