Airwallex launched in Canada what it calls its Borderless Visa Card, a virtual card Canadian business travelers can use for payments where Visa is accepted globally. Peoples Trust Co. is the issuer. Payments provider Talus Pay announced it is rebranding as simply Talus, while its recently acquired Jobox.ai unit will take on the …
Read More »How Discover Looks to Reap Call-Center Efficiencies With Generative AI
The generative AI revolution received a significant boost from Discover Financial Services with the card network’s announcement early Tuesday it is deploying the artificial-intelligence technology within the Google Cloud platform in Discover’s call center. With the deployment, Discover’s nearly 10,000 customer-service agents will have access to intelligent document summarization through …
Read More »Mastercard Realigns Units and other Digital Transactions News briefs from 4/9/24
Mastercard Inc. announced an organizational realignment that centers on core payments, commercial and new payment flows, and services. Jorn Lambert will lead core payments as chief product officer. Raj Seshadri will head commercial and new payment flows as chief commercial payments officer. Craig Vosburg becomes the chief services officer in charge …
Read More »Consumers Don’t See Any Benefit from the Credit Card Bill, a Bankers’ Group Contends
Merchants and credit and debit card issuers have controlled the bulk of the narrative, pro and con, about the proposed Credit Card Competition Act since the legislation was reintroduced last year. But now a recent poll from Independent Community Bankers of America says that most consumers feel they would not …
Read More »Busey Enlists Corserv for Card Program and other Digital Transactions News briefs from 4/8/24
Corserv, a payments provider for banks and fintechs, said it will work with Busey Bank to launch a credit card for the bank’s commercial clients. Synchrony Financial said BRP US Inc., a powersports and marine products maker, said it will Synchrony’s installment finance service to its dealers. The big France-based processor Worldline said …
Read More »Eye on AI: PayBlox Enlists AI for Statement Reviews; Colleen AI Tackles Rentals with Voice AI
The promise of lower credit and debit card processing fees is a big attraction for merchants to switch merchant providers. Statement reviews are a key part of that process and now PayBlox, a merchant services referral site, has enlisted artificial intelligence to help. With the debut of its Statement Spy …
Read More »Skipify Working with Visa’s Digital Commerce Program and other Digital Transactions News briefs from 4/5
Checkout fintech Skipify said it is working with Visa Inc.’s Digital Commerce Program on initiatives, among them letting Skipify users link Visa Click to Pay cards to a Skipify’s Connected Wallet. This move speeds recognition of Skipify users on e-commerce sites to more quickly show the users’ available cards. PSCU/Co-op Solutions, a …
Read More »NAB’s Visa Integration and other Digital Transactions News briefs from 4/4/24
Payments provider North American Bancard LLC said it has integrated its merchant processing platform with Visa Inc.’s Visa Acceptance Platform, allowing it to offer merchants access to Visa properties such as Cybersource, a fraud-detection platform. The Clearing House Payments Co. LLC said first-quarter volume on its RTP real-time payments network set a quarterly …
Read More »Mastercard Plans a Network Fee Hike for Later This Month. Merchants Aren’t Happy
Mastercard merchants will see a network fee increase later this month when Mastercard increases its Acquirer Brand Volume Fee from 0.13% to 0.14%, effective April 15. The increase comes on the heels of last week’s settlement between Visa and Mastercard, on one hand, and merchants, on the other, in their …
Read More »Lightspeed Makes Layoffs and other Digital Transactions News briefs from 4/3/24
Canada-based payments processor Lightspeed Commerce Inc. announced it will reduce its headcount by roughly 10%, or 280 jobs, and make other spending cuts in operations and facilities, in a cost-cutting initiative it expects to complete by the end of June. The company has not had a profitable year since going public in …
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