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Despite widespread efforts to educate small merchants about the Payment Card Industry data-security standards (PCI DSS), a large majority still don't understand fully the complex requirements, according to a study released today by the National Retail Federation, ControlScan and the PCI Knowledge Base. The survey of 220 so-called Level 4 …
Read More »As PayPal Returns to Normal, Outage Leaves Questions in Its Wake
As PayPal Inc. recovers from a major?and apparently unprecedented?system outage on Monday, questions are starting to emerge about the actual impact on online merchants and about the e-commerce processor's preparedness for such emergencies. PayPal reported late in the day that its network was functioning normally again after the failure of …
Read More »Heartland Hit by Drop in Same-Store Sales, But Encryption Moves Ahead
A record decline in same-store sales and a $19.4 million charge for costs related to its data breach put big merchant acquirer Heartland Payment Systems Inc. into the red during the second quarter. But Heartland executives on Tuesday pointed to bright spots, and also said their post-breach efforts to develop …
Read More »Pain on Main Street: A First-Ever Drop in Card-Based Same-Store Sales
As the recession continues to batter merchants of all sizes, small and medium-size retailers are getting hit especially hard, and as a result so are the acquirers that process their card transactions. Indeed, in a development apparently never seen before, same-store sales on Visa and MasterCard for these Main Street …
Read More »Home Depot Opens the Door to Big-Box Contactless Payments
MasterCard Inc.'s announcement on Monday that The Home Depot Inc. would accept the MasterCard PayPass contactless card at 1,974 U.S. locations, along with last week's news that sporting-goods chain The Sports Authority also would take PayPass, indicate that the card network is looking beyond the original base of cash-oriented merchants …
Read More »An ISO Shows How Smart Phones Are Taking Root in Acquiring
The concept of using so-called smart phones as mobile credit card terminals started getting headlines less than a year ago, and the experience of one independent sales organization that has developed software applications for the mobile devices shows just how rapidly handsets like iPhones and BlackBerrys are taking root in …
Read More »Going After Right Merchants for Remote Capture Pays off for ISOs
Merchants that are good prospects for accepting remote deposit capture services have different needs from many credit and debit card-accepting merchants, but independent sales organizations that do their remote capture homework will be rewarded. That was the word on Wednesday from several vendors speaking at the MidWest Acquirers Association 7th …
Read More »Eye on Acquiring: Airlines Seek Ways to Chop Acceptance Costs
Buffeted by strong economic headwinds, U.S. airlines are looking at a variety of ways to slow the seemingly inexorable rise of card-acceptance costs, as borne out by two separate developments in recent days. United Air Lines Inc. said on Monday it is putting off for up to 60 days a …
Read More »Eye on ISOs: Wooing Merchants Harder, Plus an ECR Giveaway
Acquirers and independent sales organizations have plenty of opportunity to build transaction volume with merchants despite the economic downturn. They just need to work harder at incentives for merchants to accept cards instead of cash or checks and on satisfying merchant needs, according to a new research report released Wednesday …
Read More »Eye on M-Commerce: Apple’s App Store Traffic Hits 1.5 Billion Downloads
While experts debate when mobile commerce will hit its stride, Apple Inc. announced on Tuesday that its App Store, which it set up just one year ago, has downloaded more than 1.5 billion applications for the company's hugely popular iPhone handset. The App Store had just hit the 1 billion …
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