At a time of rising business failures and intense industry competition, United Bank Card Inc. says its new Harbortouch unit is producing what the big independent sales organization sought?enhanced merchant relationships and higher margins. In addition to card processing, Harbortouch offers small and mid-sized restaurants and retailers business-management hardware and …
Read More »Online Merchants May Have a Tougher Time with Fraud in 2009
While online merchants managed to keep a lid on fraud losses in 2008, a faltering economy could make 2009 a costlier year, a leading expert says. “It'll be interesting to see if merchants can hold fraud rates steady” next year, says Doug Schwegman, director of market and customer intelligence at …
Read More »An AmEx-Delta Cobrand Deal Carries Acquiring, Debit Implications
An extended cobranded credit card pact between Delta Air Lines Inc. and American Express Co., announced on Tuesday, also has merchant-acquiring and debit card implications, and it provides further evidence of how airlines in a weak economy can raise cash from their issuing and acquiring partners. AmEx, issuer of Atlanta-based …
Read More »Fraudsters Moving on from Stored Data to Thefts of Data in Transit
Merchants are getting the message that they should not store credit and debit card data, but that's turning into yesterday's issue, according to Chicago-based Trustwave, one of the big card-industry security consultancies. In a report released on Monday, Trustwave says that computer hackers may still be able to steal card …
Read More »How a Security Mandate Could Force Software Vendors out of Payments
The steady march toward more secure payment-processing software is likely to force many?possibly thousands?of small software vendors out of the market of serving merchants and card processors. These vendors will find it too expensive to upgrade their existing point-of-sale and related applications to meet specifications set forth in the new …
Read More »Mobile Banking Moves to the Point of Sale with Consumer Incentives
As mobile banking spreads to more banks, the companies that enable the service are getting ready to bring it to the merchant point of sale, along with a bevy of incentives to induce consumers to buy. The move, say some, stems from the recognition that if banks simply enroll online-banking …
Read More »Slowing ISO Orders Clip Revenues for Terminal Kingpin VeriFone
Signs are pointing to fewer merchant-account bookings by independent sales organizations, and that's translating into fewer orders for VeriFone Holdings Inc., the largest U.S.-based point-of-sale terminal developer. Last week, VeriFone reduced its revenue projections for its fourth quarter ended Oct. 31 and fiscal 2008. In a conference call late last …
Read More »How the Coming of Duality Could Simplify Canadian Acquiring
The Canadian governmental body responsible for regulating competition told banks last week it now has no problem with financial institutions issuing both Visa- and MasterCard-branded cards or acquiring transactions on either bank card network, a radical change from present policy. The decision will likely spur not only fundamental changes on …
Read More »Heartland Gets Into the Loyalty Business with Its Chockstone Deal
In buying Chockstone Inc., a provider of gift card and loyalty services and technology for merchants, Heartland Payment Systems Inc. essentially is making a bet that merchants with loyal customers make more loyal clients for merchant acquirers. “That certainly is part of the thought process,” Heartland president and chief financial …
Read More »A Big ISO Seeks to Help Merchants Sort out Myriad Business Systems
North American Bancard, one of the nation's biggest independent sales organizations, has established a new division it hopes will help merchants navigate tricky technological waters beyond payment processing, thereby increasing merchant loyalty. Troy, Mich.-based North American says the purpose of its new Alliance Division is to forge relationships with software …
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