A problem the electronic payments industry calls “friendly fraud,” which has long dominated chargebacks for online sellers of digital goods from songs to software, is getting worse for these merchants, according to the top executive of a payments processor specializing in this market. Gene Hoffman, chairman and chief executive of …
Read More »Could Free Scanners Unlock Small Businesses for Remote Capture?
With free card-swipe terminals having already captured the imagination of acquirers and merchants, the notion of free check scanners might not be far behind. Indeed, free equipment that reads magnetic-ink-character-recognition lines while capturing check images could be the key for banks to drive remote deposit capture adoption among small businesses, …
Read More »Cardtronics Looks for 2008 Payoff from Former 7-Eleven Vcom Fleet
Bolstered by the acquisition of convenience-store giant 7-Eleven Inc.'s sizable ATM business, leading non-bank ATM network operator Cardtronics Inc. on Thursday reported fourth-quarter financials that show an improvement in most operating measures. Company executives insist their efforts to improve the performance of 7-Eleven's high-function Vcom kiosks as well as other …
Read More »Visa Filing Confirms Heavy Investment in Merchant And Issuer Incentives
Recent research by Aite Group LLC estimated the Visa and MasterCard bank card networks paid nearly $5 billion to merchants and card issuers between 2005 and 2007 to spur acceptance or issuance of their respective brands (Digital Transactions News, Feb. 20). Visa Inc.'s latest registration statement, filed Monday in advance …
Read More »An Acquiring Paradox: Discounts Are Squeezed, But Spreads Are up
Counter-intuitive though it may be, independent sales organizations and merchant acquirers in general are seeing their spreads increase while simultaneously facing margin compression. The reason, according to a new report from Aite Group LLC assessing trends in the acquiring industry: acquirers are generating new revenues from their merchants outside of …
Read More »MasterCard Cuts Interchange for Rent, Utilities, and Insurance
Apartments and other rental real estate such as vacation properties, one of the great remaining virgin markets for electronic payments, could get a boost in April when a new MasterCard Inc. interchange incentive takes effect that will lower card-acceptance costs for property managers. MasterCard's program is intended to direct more …
Read More »New York-New Jersey Mass Transit Plans Contactless Pilot
Contactless payment took another step forward in the mass-transit market with the announcement on Thursday by two key New York City-area transportation agencies that they will run a pilot of MasterCard Worldwide's PayPass system next year. The Port Authority will install contactless readers at 40 turnstiles in all 13 of …
Read More »How an Incentive Boom Could Push Visa, MasterCard into Acquiring
Locked in increasingly fierce competition with each other and with other card networks, Visa Inc. and MasterCard Worldwide are paying out higher and higher sums to issuers and merchants in the form of rebates and incentives, a trend that not only hurts the bank card networks' yield on each dollar …
Read More »Intrigue Envelops Hypercom As It Mulls Ingenico Buyout Offer
Point-of-sale terminal maker Hypercom Corp. on Monday said it is talking with France-based Ingenico about the $332 million buyout offer Ingenico made last week, an offer that came at a time when Phoenix, Ariz.-based Hypercom is trying to buy the POS terminal unit of another French company, Thales S.A. Ingenico …
Read More »New Chargeback-Prevention Service Aims To Thwart Friendly Fraud
Much ado is made about stopping phishing scams, database breaches, and related payment card fraud before it actually happens. But what about legitimate transactions that subsequently generate questionable or outright fraudulent chargebacks, leaving the merchant without revenue after having shipped the goods? A New York payments company called Chargeback File …
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