Competitive Strategies

Another grocery chain is adding Caper smart shopping carts to its store, Instacart announced. Meanwhile, convenience-store chain Stinker Stores has adopted point-of-sale technology from NCR Voyix. San Francisco-based Instacart says Davis Food & Drug, which operates three stores in Utah, will replace most of its traditional shopping carts with Caper …

Block Inc.’s top management late Thursday said the company’s focus for the remainder of the calendar year is on enhancing its go-to-market strategy. That means improving sales, boosting partnerships, sharpening marketing, and product innovation, Block chief executive Jack Dorsey said during the company’s 2024 second-quarter earnings call. Dorsey lost no …

Bharcap Partners LLC has made an unspecified majority investment in payments provider Electronic Merchant Systems, which processes roughly $6 billion in volume annually for 25,000 merchants across the country. The company was formerly majority-owned by founder Jim Weiland. Rentec Direct, whose software enables landlords to process rent payments and automate other …

Chase, the banking arm of JPMorgan Chase & Co., has expanded its relationship with third-party delivery service DoorDash Inc. to non-restaurant merchants. The deal will enable Chase Sapphire and other eligible Chase cardholders to receive recurring benefits on orders from more than 150,000 grocery, convenience, and non-restaurant stores in the …

As bakery chain Paris Baguette refreshes its rewards program and its mobile app, its online-ordering process has also been updated with help from Olo Inc. In related news, Elo Touch Solutions Inc. releases a 22-inch contactless payment-enabled device. Moonachie, N.J.-based Paris Baguette, which has 160 U.S. locations, according to its …

Mastercard Inc.’s chief executive early Wednesday deplored the recent collapse of a key interchange settlement and highlighted the card company’s rapid progress in tokenization, a key technology that masks actual card data from potential cyberthieves. Pointing to a U.S. District Court judge’s rejection last month of an agreement between merchants and …

There’s more than pricing and revenue agreements that’s necessary to the working relationships between independent software vendors and the value-added resellers. Understanding this is important as the ISV segment gains ground as a payments channel, experts say. It starts with communication, says Gary Liu, chief financial officer of Bold Integrated …

When Alex Chriss took over in September as PayPal’s chief executive, he promised to shake up what he saw as a complacent payments engine. Now, the company is starting to see some tangible results from Chriss’s moves, though the new boss isn’t entirely satisfied. “We know there is much more …

Value-added resellers and independent software vendors enticed by the attractiveness of surcharging and cash-discount programs find there’s no one-size-fits-all approach for enrolling merchants. Questions about the programs abound at RetailNow 2024, the annual conference sponsored by the Retail Solutions Providers Association and in progress this week in Las Vegas. The …

DinerDaddy, technology provider to restaurants, has adopted MagTek’s Magensa Gateway Services and the company’s iDynamo 6 mobile terminal, MagTek announced. A survey of almost 1,000 IT security professionals in the U.S., U.K., French, and German markets indicates 83% were hit with ransomware attacks in the past year, with “a high …