Competitive Strategies

Opening the door to online commerce is an expedient and profitable way to reach consumers, but those with fraud on their minds also find a way in. Now, it is becoming tougher to distinguish those with good intent from the ones with bad intent, especially when formerly good customers start …

Michael Rhodes has resigned as chief executive and president of Discover Financial Services Inc., effective April 1. Rhodes was “not expected to have a long-term role at the combined company after completion of the Company’s merger with Capital One Financial Corporation,” Discover said in a Form 8-K filed with the Securities and …

Fraud is nothing if not a persistent part of the payments landscape. It became more so in the past 12 months, as 60% of e-commerce merchants and 53% of retailers sustained increases in overall fraud levels, finds LexisNexis Risk Solutions in the 14th edition of its “LexisNexis True Cost of …

Visa Inc. announced three technologies leveraging artificial intelligence and aimed at controlling fraud risk, including Visa Deep Authorization, real-time account-to-account payment protection, and extension of Visa Advanced Authorization and Visa Risk Manager to non-Visa card transactions. The services are expected to launch by mid-year. Cantaloupe Inc., a specialist in payments for …

Grocery-ordering and -delivery provider Instacart says Associated Wholesale Grocers Inc., a food wholesaler, expanded its partnership to include e-commerce and same-day delivery services to grocers that belong to the cooperative. The broader deal also includes access to Caper Carts, Instacart’s artificial intelligence-enhanced smart shopping carts. More than 800 AWG grocers …

Less than a year after going public, Bitcoin ATM network deployer Bitcoin Depot Inc. on Monday said it is eyeing substantial growth in 2024. Meanwhile, blockchain technology provider BTCS Inc. swung to a profit in 2023 after a loss in 2022. Recent developments from Atlanta-based Bitcoin Depot include the purchase …

Capital One’s proposed $35.3-billion acquisition of Discover will be a thunderclap for the debit-card, retail-banking, and payment-network markets. The Discover network has long been the number-five U.S. retail-payment network, after Visa, Mastercard, American Express, and PayPal. Since its acquisition of Diners Club from Citi in 2008, Discover has struggled as …

X Payments LLC, the payments platform for the social-media network X (formerly Twitter), received money-transmitter licenses last week from New Mexico, Oregon, and Illinois, bringing to 22 the number of states that have approved the platform for money movement. Fleetcor Technologies Inc., a business-payments provider, said it has now renamed …

Customer satisfaction with digital wallets is on the rise, which is helping propel consumer adoption and usage, according to J.D. Power’s newly released 2024 Digital Wallet Satisfaction Study. Despite the increase in customer satisfaction, though, the study found wallets providers still have work to do to raise adoption among both …

Parking management and payment providers ParkHub said it will merge with JustPark, a United Kingdom-based parking reservations and payments platform. Dallas-based ParkHub said the new organization serves more than 20 million drivers and more than 500 business-to-business clients representing more than $1 billion in booking volume. Terms were not disclosed. Payments provider North …