Owners of small- and medium-size businesses (SMBs) generally have a negative outlook on the payments industry, and for good reason. The merchant-services world, in particular, has an ugly track record, including lackluster customer support, not to mention misleading sales practices that lead to costly processing rates, hidden fees, and burdensome …
Read More »Four Merging ISOs Adopt Payroc Name and other Digital Transactions News briefs from 10/28/19
Days after Nxgen and Payscape announced they were merging with a third payments provider, BluePay Canada, the new entity said it has agreed to combine with a fourth company, Payroc LLC, and adopt the Payroc name. James Oberman, Payroc’s chief executive, will serve as CEO of the merged entity.Discover Financial Services said it now …
Read More »Nxgen, Payscape, And BluePay Canada Combine to Form a Processor Serving 25,000-Plus Merchants
This year’s mega-mergers in the transaction-processing business are now starting to generate some smaller spin-off deals. On Friday, two payments providers, Nxgen International and Payscape, said they have acquired a third, BluePay Canada. Terms of the deal were not announced, and an overarching name for the tripartite company has not …
Read More »Krystal Probing Possible Data Breach and other Digital Transactions News briefs from 10/25/19
Quick-service restaurant chain The Krystal Co., which has 342 locations in 10 Southeastern states, said it is in the early stages of “actively investigating a security incident” that may have compromised credit and debit card numbers used in payments at some of its stores from July through September.A. Wayne Johnson, …
Read More »Visa CEO Predicts a ‘Relatively Easy’ Conversion to the New Secure Remote Commerce System
The four global U.S.-based payment card networks unveiled their joint e-commerce buy button this week, which means merchants, merchant acquirers, and processors can look forward to—or dread—implementing it. Visa Inc. chairman and chief executive Alfred F. Kelly Jr. predicted Thursday they shouldn’t have too many problems. The button is based …
Read More »Kabbage Payments Debuts and other Digital Transactions News briefs from 10/24/19
Kabbage Inc. launched Kabbage Payments, a payments service for small businesses. Kabbage provides merchant lending and uses a payment-facilitator model for the Kabbage Payments subsidiary.American Express Co. revamped its 50-year-old Green Card with a new suite of benefits and rewards. Now called Green from Amex, the card’s fee is $150, up from …
Read More »Discover’s Payment Volume Increases 7% and other Digital Transactions News briefs from 10/23/19
Discover Financial Services reported its Payment Services unit, which includes activity on the Pulse electronic funds transfer network, on Diners Club cards, and with network partners, recorded $62.6 billion in volume in the third quarter, up 7% year-over-year. Volume on Pulse alone increased 5% to $47.5 billion. With Discover network proprietary …
Read More »Online Merchants Are Starting to Deploy the Big Networks’ Common Buy Button
The long-awaited common buy button became a reality Tuesday with an announcement from the four major payment card networks that they have enabled the technology for three e-commerce merchants. Half a dozen more are expected to come online for the technology, called Secure Remote Commerce, by the end of the …
Read More »Clover Scores at Fiserv Forum and other Digital Transactions News briefs from 10/22/19
Fiserv Inc. said its Clover point-of-sale system is in use throughout Fiserv Forum, a Milwaukee arena that is home to the Milwaukee Bucks NBA team. Fiserv said more than 25 large stadiums and arenas use Clover. In 2018, Clover processed more than $70 billion in payment volume.Evolve Bank & Trust said it …
Read More »Many Happy Returns? Not So Much These Days, According to the Latest Survey Results
Payments typically flow from consumer to merchant, but in the case of merchandise returns, they flow the other way, and it turns out returns are an almost universal experience these days. That’s putting pressure on merchants to streamline the returns process and find ways to deal with consumer sensitivity about …
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