More online shoppers are repudiating transactions even after they've received their merchandise, much to the chagrin of online merchants, which are focusing on the problem as they seldom have in the past. That's according to Robert W. Botelle, executive vice president for merchant services and chief customer officer at Litle …
Read More »E-Commerce Merchants Take on More Risk in Search of More Sales
With the economy still shaky, some established online merchants are branching into new product lines in search of incremental revenue, and that can create problems if the merchants don't work closely with their acquirers, Bob Nadeau, group executive at Chase Paymentech Solutions LLC, tells Digital Transactions News. In a wide-ranging …
Read More »The NRF Wants Dodd To Carry the Interchange-Regulation Torch
Interchange regulation of the kind being advocated by national merchant groups just isn't getting much traction on Capitol Hill. In the latest example, the National Retail Federation on Monday issued a statement saying it was disappointed that U.S. Senate Banking Committee Chairman Christopher Dodd's much-awaited proposal for regulatory reform in …
Read More »Big Merchants Pay $225,000 on Average for PCI Audits, Study Says
Getting an annual assessment to determine their compliance with the Payment Card Industry data-security standard costs big merchants an average of $225,000, but some pay $500,000 or more and others much less, according to a new research report by Ponemon Institute LLC. The report also says that only about 2% …
Read More »U.S. Issuers Begin to Fret About Mag-Stripe Problems Overseas
U.S. card issuers are starting to worry about problems some of their high-spending and corporate card customers are having using their magnetic-stripe cards in countries that support the chip-and-PIN standard, according to executives who spoke on Tuesday at a smart card conference. Whereas the issue hardly seemed apparent only a …
Read More »A Rebound for Credit Cards Online Will Slow Gains for Alternatives
Various payment alternatives will continue to grow in volume and claim more share of Web-based sales, but the dramatic gains of recent years will moderate as credit cards stage a partial comeback, according to a forecast released this week. Alternative payment methods, which have proliferated in variety over the past …
Read More »TSYS Aims to Tap Growing Debit Trend with Its New Hybrid Card
Here's one way credit card issuers could win back some popularity in an increasingly debit card world: make credit cards function like debit cards. That's the essence of a new product from processor Total System Services Inc. (TSYS), which last week unveiled its TSYS Hybrid card. The patent-pending product enables …
Read More »Could Visa’s New No-Signature Rule Hurt Contactless Payments?
Visa Inc.'s announcement this week that starting this summer it will no longer require signatures for transactions of $25 or less at most U.S. merchants heralds a policy that will result in faster and smoother transactions but could also undermine the payments industry's move toward contactless technology. “The merchant proposition …
Read More »As ID Fraud Ensnares More Victims, More Fraudsters Get Caught
The number of identity-fraud victims increased by 12% last year to 11.1 million from 9.9 million in 2008 and was 37% higher than in 2007, and the estimated amount of fraud hit $54 billion, the highest since 2006. That's according to Javelin Strategy & Research's 2010 Identity Fraud Survey Report. …
Read More »Same-Store Card Sales Continue to Plunge for Small Businesses
Same-store sales on credit and debit cards continue to drop for small businesses, indicating that any signs of recovery from the recession have yet to be seen by either Main Street merchants or their acquirers. Sales on cards for small merchants fell 12.15% in the fourth quarter last year compared …
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