Wireless card-payment devices deployed systemwide this spring by Amtrak to sell food and beverage items are making a favorable impression on passengers and boosting sales while cutting chargebacks, an executive with the national railroad says. Amtrak is now planning to start using wireless terminals to sell tickets on trains, adds …
Read More »A House Antitrust Panel Becomes the Latest Interchange Battlefield
The Capitol Hill spotlight shone again on payment card acceptance costs Thursday when a U.S. House of Representatives antitrust panel held a hearing to investigate interchange. At issue is the question whether the federal government should play any role regarding this most controversial aspect of card pricing. Bank interests are …
Read More »As Fishy Orders Rise, Startup Plans Product to Manage Online Fraud
A startup company managed by former executives from online travel agency Orbitz LLC plans to release in the fourth quarter a software product that will let online merchants manage the gamut of transaction fraud issues, from front-end screening to automated order review to chargeback processing and, eventually, back-end collections and …
Read More »Visa Starts to Put Small Merchants Under Its PCI Microscope
More large merchants now meet the dictates of the Payment Card Industry data-security standard, or PCI, according to new numbers from Visa U.S.A. At the same time, Visa, the biggest payment-card network, is turning its security attention to small merchants, the source of the majority of data breaches. Visa and …
Read More »Card-Based Bill Payments Take Another Step with Billeo Product
Billeo Inc., whose software streamlines online bill payment for consumers, this week announced new product enhancements that the Santa Clara, Calif.-based company hopes will allow banks to earn more bill-payment revenue. It also extends the company's reach into online shopping with a new software component that automatically fills out online …
Read More »Hypercom’s CEO Steps Down Amid Restructuring Moves
It's the summer of change in the executive suites of some major payment-industry companies. Two days after No. 1 processor First Data Corp. named a new chief executive, struggling payment-terminal manufacturer Hypercom Corp. announced that William Keiper, its chief executive for not quite two years, would leave his post Aug …
Read More »LBO Firms Take Note: Acquiring Is Now a ‘Quite Cyclical’ Business
The fortunes of individual merchant acquirers not withstanding, the acquiring industry as a whole for decades has proffered an unofficial guarantee of recession-proof growth. But a new study by First Annapolis Consulting Inc. shows that changes in the acquiring industry's growth rates are increasingly correlated to retail sales growth. And …
Read More »An ISO Sees Tasty Potential in Online Ordering for Fast Food
An online-ordering system for fast food, introduced in January by a Fort Lauderdale, Fla.-based independent sales organization, has been adopted by more than 1,200 locations so far, including small proprietors looking to compete with large chains. The system, which allows consumers to order and pay for pizzas, sandwiches, and other …
Read More »Theft of 2.3 Million Certegy Records Triggers Debate over Inside Jobs
Payment companies devote countless hours and millions of dollars to protecting sensitive customer and payment data from outside computer hackers, but the theft of 2.3 million customer records announced today by check and card processor Fidelity National Information Services Inc. (FIS) shows that employee theft remains a serious?and difficult?problem to …
Read More »With Coghlan Out, Will Merchant Focus Survive at Visa?
Now that the two top executives have been appointed to run Visa Inc., the massive entity that will emerge from a sweeping restructuring of the worldwide Visa organization, payments observers see more capability in place to deal with issues to come. But the departure of Visa USA head John Philip …
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