As consumers take on increasing amounts of credit card debt, their satisfaction with credit card rewards and loyalty programs is eroding. That’s according to a report released Thursday by J.D. Power. The decline in satisfaction is being driven by consumers’ perception of the rewards earned per dollar spent, especially among …
Read More »Discover’s Management Stresses New Action on Merchant And Banking Issues
Discover Financial Inc.’s top brass early Thursday stressed that the company’s top priorities are regulatory compliance, customer experience, and long-term growth. The declaration, from temporary chief executive John Owen, was meant to reassure equity analysts and came in the wake of merchant-overcharge and banking-compliance issues that led up to the …
Read More »Debit Use up 1% in 2022 And Other Digital Transactions News briefs from 8/17/23
Pulse, the debit network owned by Discover Financial Services, released its 2023 debit study that found the total number of debit transactions increased 1% in 2022 over 2021, while dollar volume increased 3% for the same period. Fraud and risk platform DataVisor released its Real-Time Payments Fraud Solution to help counter fraud …
Read More »Sesame Credit Builder Debuts And Other Digital Transactions News briefs from 8/16/23
Credit Sesame, which allows consumers to access their credit information, launched a Mastercard debit card called Sesame Credit Builder. The card is aimed at enabling consumers to build a credit history via routine transactions. NCR Corp. announced the U.S. Securities and Exchange Commission has declared effective a Form 10 registration statement …
Read More »Hochschild Exits Discover As the Card Network Confronts Fallout From an Overcharge Issue
John Owen, a retired banker and member of Discover Financial Services Inc.’s board of directors, has been appointed interim chief executive and president, replacing Roger Hochschild, who resigned Monday after five years running the company. Riverwoods, Ill.-based Discover announced Hochschild’s departure following the card network’s disclosure in an earnings call …
Read More »Clarifying CNP Debit Routing And Other Digital Transactions News briefs from 8/15/23
The U.S. Payments Forum has published a free white paper, “Regulation II Clarification for Debit Routing,” on the Federal Reserve’s announcement earlier this year that effective July 1 issuers must support network choice on card-not-present transactions, in addition to card-present, in accordance with the 2010 Durbin Amendment. Payment-card manufacturer CPI Card Group Inc. has …
Read More »Visa Commercial Pay Deal Extended And Other Digital Transactions News briefs from 8/10/23
Visa Inc. said it has extended for four years an agreement with U.K.-based Conferma Pay to support Visa Commercial Pay, a set of business-to-business payments technologies. Payments provider Vanco Payments said its Web-based RevTrak technology will support donations through Livingtree Give, fundraising software from the Livingtree fundraising platform. India-based Tata Group’s Tata AIA Life …
Read More »Why Card Skimming, Already Bad, Is Getting Worse
Card skimming remains a vexing problem in the United States, with the number of reported incidents increasing 20% during the first half of 2023 compared to the same period in 2022, according to the credit-data firm FICO. More concerning, however, is that the number of cards compromised as a result …
Read More »Block’s Revenue Jumps 25% As It Continues Its Upmarket Push
Block Inc., corporate parent of Square and Cash App, posted $5.5 billion in second-quarter revenue, a 25% jump from $4.4 billion in the same quarter a year ago, as the payments provider pushes on with its move to add larger merchants. The midmarket segment now accounts for 40% of its …
Read More »FIS Logs a Flat Quarter And Avoids a Question Regarding Credit Card Routing
As FIS Inc. prepares to dispose of a majority interest in its merchant-acquiring unit, the big processor confronts other key questions regarding potentially favorable developments in the payments business. Still, its top brass proved reluctant early Wednesday to discuss those questions, one of which touched on opportunities the proposed Credit …
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