The Federal Trade Commission and the state of Florida reached a settlement with Chargebacks911 in a lawsuit they filed in April alleging the company and its owners use multiple unfair techniques to prevent consumers from winning chargeback disputes. The settlement would prohibit them from providing chargeback mitigation services to high-risk clients that use affiliate …
Read More »PSCU And Co-op Solutions Merge to Create a Potential Fintech Powerhouse for Credit Unions
Long-time credit union service and financial-technology providers PSCU and Co-op Solutions announced a merger late Monday. The merged entity, which has yet to be named, will create an end-to-end payments system for credit unions of all sizes, PSCU chief executive and president Charles E. “Chuck” Fagan, promised during a press …
Read More »FIS Still Sees Opportunity in Payments in the Wake of Its Approaching Sale of a Big Worldpay Stake
FIS Inc. is selling a majority stake in its massive Worldpay transaction-processing operation, but that doesn’t mean the company is ditching the payments business, its chief executive made plain early Tuesday. “We have not moved totally away from that,” Stephanie Ferris told equity analysts during an early-morning call to review …
Read More »CPI Revenue Drops 15% And Other Digital Transactions News briefs from 11/7/23
Card manufacturer CPI Card Group Inc. reported $105.9 million in third-quarter revenue, a 15% decrease from $124.6 million in the 2022 third quarter. It had a profit of $3.9 million, a 67.2% decrease from $11.9 million a year ago. Cautious consumer spending and a focus on managing inventory levels likely had an …
Read More »Financial Services Fraud Is up 39% from 2019, Says a TransUnion Report
Fraud at call centers operated by financial services organizations increased 39% from 2019 to 2022, according to new data from TransUnion LLC. That was the third-largest increase among sectors, surpassed only by travel and leisure and logistics, finds the TransUnion “2023 State of Omnichannel Fraud Report.” The report is based …
Read More »Acquirers Seek Answers from a Visa Surcharging Executive
More than 10 years after Visa Inc. wrote its rules permitting surcharging on its credit cards, questions remain among acquirers, especially those selling or considering surcharge programs for their merchants. Now, as more merchants mull surcharge or cash-discount programs to alleviate some of their card-acceptance costs, and with recent changes …
Read More »When It Comes To Workplace Incentives, Employees Prefer Gift Cards
Gift cards are becoming a popular employee incentive, Fiserv Inc.’s “Q4 2023 Gift Card Survey” finds. Some 80% of respondents say they would prefer a gift card as a reward from their employer, while 9% say they would prefer an event or outing, and 11% would prefer some other type …
Read More »Merchants Will Be the Winners in the Fed’s Debit Scheme, Global’s Boss Says
Observers of the payments industry who wonder how the Federal Reserve’s proposed rate reductions for debit card acceptance might be received by the nation’s biggest processors heard an unequivocal answer early Tuesday from at least one of them. “Any time the cost of acceptance goes down, it’s a positive for …
Read More »Western Union’s Paysend Deal And Other Digital Transactions News briefs from 10/31/23
The Western Union Co. announced customers will be able to send money via the company’s digital service directly to Visa and Mastercard cards through an integration with Paysend, a card-to-card payments platform. Lightspeed Commerce Inc. launched several new features including artificial intelligence-assisted menu creation, better insights into popular items, staff performance tools, …
Read More »The Fed’s Debit Card Interchange Proposal Isn’t Pleasing Merchants Or Issuers
The Federal Reserve Board’s proposal Wednesday to make a 31% reduction in the main component of its debit card interchange ceiling for large issuers touches on a longstanding sore point among merchants and has already sparked a spirited debate in the payments industry. Merchant groups, long riled by debit card …
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