E-Commerce

• American Express Co. plans to roll out an online loan platform this year that will challenge other small-business lenders, including Square Inc. and On Deck Capital Inc., Bloomberg reported. • Independent sales organization Pace Payment Systems announced it is working with @Pay LLC on an integrated text-to-pay service. • …

Creating lifetime, brand-loyal customers who return to your online store with what we call “surprise and delight” is not as easy as it once was. The fact is, shoppers are not created equal. Some online shoppers are deal seekers. Hopping from site to site, these shoppers are easily lured away …

Apple Inc. is bringing its Apple Pay service, originally restricted to apps and the Apple mobile wallet, to e-commerce sites on the Web. Apple Pay on the Web will be available this fall as part of the iOS 10 mobile and macOS desktop software updates. “We wanted to bring the …

Minimizing fraud is by far the top payment concern of e-commerce merchants, according to findings from the Merchant Risk Council’s newly released global payments survey. Some 46% of all merchants surveyed about payments and e-commerce issues affecting them in 2015—51% of MRC members and 35% of non-members—ranked managing e-commerce fraud …

• Samsung Electronics Co. Ltd. is planning to launch an app in South Korea that will streamline online payments for users of Samsung Pay, Reuters reported, citing a report in the Electronic Times. The app, dubbed Samsung Pay mini, will also be compatible with all Android and Apple Inc. devices, …

U.S. e-commerce merchants are struggling with more fraud, but they’re also contending with two related problems that are on the rise and costing them plenty of time and money—manual reviews and false rejections, also known as false positives. That’s according to two studies, one released on Wednesday and the other …

• The Texas Attorney General’s office and PayPal Holdings Inc. last week settled the office’s allegations that PayPal’s Venmo person-to-person payments service compromised customers’ privacy and security; PayPal agreed to improve disclosures, ensure that Venmo users know who can see their transaction information, and pay the state $175,000. “We are …

Independent sales organizations, merchant acquirers, and payment facilitators catering to small-business owners who have e-commerce sites now can sell them a MasterCard Inc. service to help mitigate the risk associated with card-not-present transactions. MasterCard introduced Simplify Controls Monday, a service that includes an online dashboard and app that enables merchants …

With more and more consumers getting accustomed to shopping online and on mobile devices, merchants are losing more and more sales to checkout abandonment. “Conversion rates aren’t where we’d like to see them,” said Joe Walent, a senior analyst at Mercator Advisory Group, a payments consultancy. Walent, who spoke Tuesday …

JPMorgan Chase & Co.’s Chase Pay mobile-payment service, announced in October, is on track for tests this summer with greater availability in the fourth quarter, according to Kim Fitzsimmons, head of global e-commerce and large omnichannel solutions at Chase Commerce Solutions. Fitzsimmons, who spoke Monday during a panel discussion at …