Digital Transactions Authoritative, insightful and timely information for payments professionals
Assurz Inc., the 3-year-old company that sought to boost consumer confidence in making Internet transactions by offering money-back guarantees on behalf of online merchants, filed for protection under Chapter 7 of the federal bankruptcy code on Monday. The company earlier this month abruptly shut down its service, leaving a trail …
Read More »PayPal To Roll out New Fraud Filters with Channel Partners by January
Online auctioneer eBay Inc. and its PayPal payments service are generating headlines this week for enhancing their coverage of buyers' and sellers' losses when sales go bad. Less noticed but also important for merchants, however, are the enhanced risk controls for merchants that PayPal is quietly rolling out. Dubbed Fraud …
Read More »Five Steps Online Merchants Can Take to Batten Down Their Sites
While most of the high-profile data breaches involving card numbers have happened at point-of-sale merchants, consumers continue to express reluctance about entering card information at e-commerce sites. And, for at least some of these sites, such consumer concerns may be justified, according to Nicholas J. Percoco, vice president of consulting …
Read More »How Customer Research Can Sort Out Alternative Payment Choices
Online sellers trying to sort out the plethora of alternative-payments choices?and make decisions regarding which, if any, to accept?should begin by asking questions about what business problems they are trying to solve, a retail executive said at an e-commerce trade show on Wednesday. “Once you understand what problem you're trying …
Read More »Online Merchant Counsels Retailers on Controlling Payment Costs
Internet merchants looking to cut their acceptance costs may have more control over this expense than they believe, according to Jon Kuhlmann, managing partner at Grapevinehill Inc., a Danvers, Mass.-based online seller of footwear with $13 million in annual sales. Though all merchants have complained increasingly about the cost of …
Read More »Payment Issues Figure Among Reasons for Checkout Abandonment
Various issues with payment methods loom large among reasons consumers give for abandoning the checkout process on e-commerce sites, according to a survey released on Wednesday by PayPal Inc. Some 22% of 355 consumers who had abandoned shopping carts at a mix of large and small merchant sites before completing …
Read More »How Chase And First Data Are Splitting Chase Paymentech
It's official: JPMorgan Chase & Co. and First Data Corp. will end their joint venture that owns Chase Paymentech Solutions LLC, the world's largest merchant acquirer, by the end of the year. The announcement on Tuesday morning was widely anticipated following the buyout of First Data last year by private-equity …
Read More »Igourmet Says Security Led It to Adopt Secure Vault Payments
The first merchant to sign up for an Internet-based payment system that relies on consumers' online-banking programs and settlement through the automated clearing house network says the system appeals to customers who are fearful of entering credit card details on Web sites. The merchant also hopes the new system will …
Read More »Alternative Payments Make Gains Among Mid-Size Web Merchants
Major-brand credit card acceptance is a given, but the alternative payment forms are gaining traction among mid-sized e-commerce retailers, according to a recent survey by First Annapolis Consulting Inc. Some 41% of the merchants surveyed reported accepting at least one alternative payment form, and nearly half of those accept at …
Read More »Now Live, NACHA’s Secure Vault Payments Looks to ‘Ramp up’ in ’08
NACHA's online-payments pilot went live March 31 with one bank and one merchant and expects to have three to five more financial institutions, three to five more merchants, and between three and five billers participating by the end of the year, an official with the Herndon, Va.-based organization says. “The …
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