Small-business satisfaction with merchant processors stands at 859 on a scale of 1,000, up 23 points from 2021, according to the J.D. Power 2022 U.S. Merchant Services Satisfaction Study. Banks lead the way in the survey, with Bank of America and Chase ranking first and second, followed by Square.Payments provider Payliance announced it …
Read More »U.S. Bank’s Real-Time Bill Payment for Consumers Coming and other Digital Transactions News briefs from 1/7/22
U.S. Bank said it will launch in the first quarter a real-time payments component to its bill service. It will use the Request for Payment tool that is part of The Clearing House Payments Co. LLC’s Real Time Payments service. The same service launched for U.S. Bank business customers in November.Cloud-software …
Read More »How the ACH May Have Been the Winner of the Pandemic Payments Sweepstakes
The share of payments claimed by the automated clearing house rose faster in 2020 than the share for cards, while checks dropped markedly. All the while, the share of payments claimed by cards, which had been steadily on the rise for years, flattened out. And while contactless transactions did rise …
Read More »16% Have Made a Crypto Payment and other Digital Transactions News briefs from 12/15/21
New research from Fiserv Inc. found that 16% of U.S. consumers have used cryptocurrency at least once to pay for goods and services. The survey of 2,200 U.S. adults also revealed that 25% of crypto users cited lack of merchant acceptance as the primary limitation to increasing the use of crypto as …
Read More »Tassat Scores Western Alliance Bank for Its Bank-Based Blockchain-Payment Technology
Stablecoins have come in for government scrutiny in recent weeks, but use of this blockchain-based technology to enable immediate business-to-business payments between bank clients is moving forward nonetheless. Late Thursday, Tassat Group Inc. announced Phoenix-based Western Alliance Bank will use the company’s TassatPay technology to allow business clients to pay …
Read More »Splitit Volume Increases 61% and other Digital Transactions News briefs from 12/3/21
Buy now, pay later specialist Splitit Payments Ltd. said its merchant sales volume for the first two months of the fourth quarter totaled $94 million, a 52% increase quarter-over-quarter and a 61% increase year-over-year. Splitit reported $11 million in merchant sales volume across the holiday shopping weekend, including Black Friday and Cyber …
Read More »Cart Abandonment Issues Linger and other Digital Transactions News briefs from 12/2/21
Online checkouts remain a challenge for many merchants as 40% report cart abandonment as more than a minor issue and 41% say fraudulent transactions have risen since the pandemic set in, according to Paysafe Ltd.’s “Lost in Transaction” report.PayPal Holdings Inc. said merchants on the Wix.com Ltd. e-commerce platform can offer …
Read More »Payhawk Says a $112-Million Round Will Propel It Into New Markets, Including the U.S.
An ambitious payments startup clinched a big funding round on Tuesday and said its sights are now set on the U.S. market as well as other countries. London-based Payhawk Ltd. secured $112 million in a Series B round led by San Francisco-based Greenoaks, valuing the 3-year-old company at $570 million. …
Read More »U.S. Households Spend $380 Billion on Utility Bills, doxo Says and other Digital Transactions News briefs from 11/19/21
A survey from bill-payment provider doxo Inc. indicates U.S. households spend $380 billion annually on utility bills, with utility costs across the doxo platform up 4% in October compared to the same month last year.Mobile parking-payments app provider PayByPhone Technologies Inc. launched PayByPhone Business, an app for fleet-parking management.Robert Blair is joining payments platform Fintainium as president. …
Read More »U.S. Bank’s Bill Pay Tweak and other Digital Transactions News briefs from 11/8/21
U.S. Bank said it added its Request for Payment services to its U.S. Bank eBill Service, enabling the bank’s commercial clients access to an integrated bill delivery and payment platform. The Request for Payment component enables consumers to choose to have their bills delivered directly to them through the bank’s Web …
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