More people than ever are paying bills electronically, but banks have few ways of making money from that trend, according to separate research reports out this week. The latest consumer survey from bill-pay technology provider CheckFree, a unit of bank processor Fiserv Inc., estimates that 63.1 million Internet-using households pay …
Read More »Eye on the Web: Biller Direct Grows, As Does U.S. Mobile Web Usage
Both biller Web sites and bank or so-called consolidator sites are gaining market share, but biller sites are growing faster, according to recent research. Sites maintained by billers will account for 13% of all consumer bill payments this year, up from 11% in 2007. Consolidator sites, meanwhile, will handle 11% …
Read More »AT&T Aims to Ring up Savings with e-Bills Via CheckFree Banks
Hoping to cut its paper-bill costs, AT&T Inc. has quietly made electronic bill payment available to its AT&T Mobility mobile-device customers that have deposit accounts with the more than 3,000 financial institutions that use the e-bill services of bank processor Fiserv Inc.'s CheckFree subsidiary. AT&T Mobility, formerly Cingular Wireless, and …
Read More »Online Banking Grows at BofA and Chase, But Who Is Active?””
Second-quarter earnings reports from Bank of America Corp. and JPMorgan Chase & Co. show strong online-banking growth at both giant institutions. BofA also reported today that its base of active bill-payment accounts is up nearly 15% from mid-2007. But subjectivity could be an element in the numbers as banks try …
Read More »Up Only a Week, ChargeSmart’s Next Step Is Lender Tie-Ins
A startup that lets consumers use their credit cards to make mortgage payments and meet other credit obligations online is talking to lenders about including its payment service when consumers close on loans. Because the service doesn't charge billers for payments, company officials expect the tie-ins will carry considerable appeal …
Read More »Google’s Gmail Joins eBay and PayPal in Phishing Fight
Google Inc.'s Gmail this week followed Yahoo! Inc. to become the second big e-mail provider publicly working with online auction host eBay Inc. and its PayPal payment service to fight phishing scams. With Google's Checkout service attempting to gain online charge volume in a PayPal-dominated alternative-payment market, the anti-phishing partnership …
Read More »Electronic Bill Pay Gains At Paper’s Expense, But Growth Is Slowing
The share of bills consumers pay the old-fashioned way via the regular mail continues to decline, according to the U.S. Postal Service's most recent annual study about what goes through the mails. But despite the gains of electronic bill payments, the availability of free bill-pay service at most banks may …
Read More »Why Online Resources Is Linking to DolEx, Other Walk-in Operators
The trend toward combining electronic bill-payment services?particularly payments that post on the same day they're made?with walk-in remittance locations took on more momentum last week with the announcement that Online Resources Corp. will process expedited payments for DolEx Dollar Express Inc., a remittance operation belonging to Atlanta-based Global Payments Inc. …
Read More »Global Security Fears Remain a Drag on Mobile Banking and Payments
Despite intense market-development efforts by tech vendors, processors, and some banks, mobile banking and payments still suffer from consumer distrust, according to results of an international survey released this week by Blue Bell, Pa.-based technology-services provider and server manufacturer Unisys Corp. Unisys, which commissioned a survey of more than 13,000 …
Read More »New ‘Mobile Lockbox’ Service Could Help Drive Expedited Payments
A new service that lets consumers receive and pay bills on their handsets could help billers earn more income from last-minute payments customers make to avoid service shut-offs or late charges, observers say. The service, a so-called mobile lockbox, was announced last week by Wausau Financial Systems Inc., a provider …
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