Fraud & Security

Banks in Zelle, the peer-to-peer payment network operated by Early Warning Services LLC, have been issuing refunds to consumers duped by fraudsters into sending money using the network, according to a report Monday by Reuters.  The reimbursements, which the banks have reportedly been paying out since June 30, represent a …

Payments platform Klarna AB added a service in the U.S. market that enables “creators” to open customized online storefronts. PCI Pal, a provider of compliance technology for the Payment Card Industry data-security standard, said it is working with Zoom Video Communications Inc. to launch its services with Zoom Contact Center and Zoom …

The Federal Trade Commission and the state of Florida reached a settlement with Chargebacks911 in a lawsuit they filed in April alleging the company and its owners use multiple unfair techniques to prevent consumers from winning chargeback disputes. The settlement would prohibit them from providing chargeback mitigation services to high-risk clients that use affiliate …

Fraud at call centers operated by financial services organizations increased 39% from 2019 to 2022, according to new data from TransUnion LLC. That was the third-largest increase among sectors, surpassed only by travel and leisure and logistics, finds the TransUnion “2023 State of Omnichannel Fraud Report.” The report is based …

Some two-thirds of consumers feel a February proposal from the Consumer Financial Protection Bureau to cap monthly credit card late fees at $8 (down from $41) would have a positive impact on “the average credit card holder,” according to an online survey in September of 802 adult cardholders by the Auriemma Group. …

Amazon.com Inc. agreed to introduce buy now, pay later services through Affirm Inc. at checkout at the online Amazon Business store. Block Inc. said late Thursday the impact of a 15-hour outage on its Square platform in September was less than 1% of September-quarter profit. Block’s shares ended the day Thursday up 7.4%, …

Deluxe Corp. reported a slight decline in third-quarter revenue year-over-year, with $537.8 million compared to $555 million for the same period in 2022. Its payments unit, its second-largest division, recorded flat revenue of $169.5 million, with its checks business posting $180 millon, down slightly from $182.4. Known chiefly as a check …

Wellfit Technologies Inc. said it will provide payment processing, patient financing, and other services under a new agreement with Patterson Dental’s network of clinics. RentSpree, a management platform for landlords, announced it has reached 2 million users, doubling its user count in less than two years. The service enables rent payments …

Bitpay, a provider of cryptocurrency-based payments services, said it is working with crypto-technology provider Banxa to enlarge access to payments using digital currency. Shield Compliance, a compliance provider for cannabis banking, issued an open letter to American Express, Discover, Mastercard, and Visa calling on the networks to permit financial institutions …

A day after the Consumer Financial Protection Bureau floated a proposed data rights rule, reaction from the payments industry has been largely positive. The rule aims at governing the practice of sharing consumer data through open banking. The proposed rule would require financial institutions to share data at a consumer’s …