Sunday , December 15, 2024

Issuing/Originating

How Discover Looks to Reap Call-Center Efficiencies With Generative AI

The generative AI revolution received a significant boost from Discover Financial Services with the card network’s announcement early Tuesday it is deploying the artificial-intelligence technology within the Google Cloud platform in Discover’s call center. With the deployment, Discover’s nearly 10,000 customer-service agents will have access to intelligent document summarization through …

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Consumers Don’t See Any Benefit from the Credit Card Bill, a Bankers’ Group Contends

Merchants and credit and debit card issuers have controlled the bulk of the narrative, pro and con, about the proposed Credit Card Competition Act since the legislation was reintroduced last year. But now a recent poll from Independent Community Bankers of America says that most consumers feel they would not …

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Busey Enlists Corserv for Card Program and other Digital Transactions News briefs from 4/8/24

Corserv, a payments provider for banks and fintechs, said it will work with Busey Bank to launch a credit card for the bank’s commercial clients. Synchrony Financial said BRP US Inc., a powersports and marine products maker, said it will Synchrony’s installment finance service to its dealers. The big France-based processor Worldline said …

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Klarna Launches a Web Page to Rebut the Idea That BNPL Burdens Consumers With Debt

Looking to dispel criticism that buy now, pay later loans are predatory-lending products, BNPL provider Klarna AB has launched Wikipink, a Web page that details information about its BNPL business, such as repayment rates, late fee rates, and consumer demographics. “By publishing our facts and figures with full transparency, including …

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PayPal And Ripple Launch Stablecoin Initiatives As Crypto Values Rise And Plummet

The wild—and somewhat unpredictable—swings in value that beset digital currencies have begun to lead major payments players to consider a promising alternative: stablecoins, so named precisely because their values are pegged to a national currency, such as the U.S. dollar. Early on Thursday, PayPal Holdings Inc. and Ripple Labs Inc. …

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PayPal, Amazon, Apple, And Walmart Are Among the Big Winners in the Interchange Deal

The transaction-cost savings and tender steering provided for in the big interchange settlement reached earlier this week will be worth hundreds of millions of dollars annually for major merchants and the big mobile-wallet providers, according to estimates provided to Digital Transactions News by San Carlos, Calif.-based payments researcher Crone Consulting. …

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COMMENTARY: The Great Hope Rising From the Quiet Revolution Against Card Payments

In the heart of America’s bustling commerce, a subtle yet powerful revolution is unfolding, driven by small merchants. The strategies of offering discounts for cash payments and imposing surcharges for card transactions are at the forefront of this change. These practices, rapidly gaining traction across communities, directly challenge the entrenched …

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Buying Groups Might—or Might Not—Give Merchants More Negotiating Power with the Card Networks

Card-acceptance costs and network rules weren’t the only subjects covered by the sweeping settlement revealed Tuesday involving Visa Inc., Mastercard Inc. and lawyers for the merchants that sued them. The pending agreement, which needs approval from a federal judge, allows for the creation of so-called merchant buying groups that would …

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Visa And Mastercard Agree to Merchant Rate Cuts and Acceptance Changes in a Major Settlement

Merchant lawsuits challenging credit card interchange and payment card network rules that began nearly two decades ago may finally be heading for resolution under a landmark settlement announced Tuesday by Visa Inc., Mastercard Inc., and lawyers for the merchants. Merchant lawyers in the massive case estimate the settlement could save …

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Eye on Crypto: Bitcoin Depot Eyes Big Growth in 2024; BTCS Swings to a Profit

Less than a year after going public, Bitcoin ATM network deployer Bitcoin Depot Inc. on Monday said it is eyeing substantial growth in 2024. Meanwhile, blockchain technology provider BTCS Inc. swung to a profit in 2023 after a loss in 2022. Recent developments from Atlanta-based Bitcoin Depot include the purchase …

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Digital Transactions