Mobile Commerce

As mobile-wallet technology matures, marketers are starting to look at ways to reach consumers with content that stays in the wallet as permanently as a credit or debit card. The latest move in this direction emerged Wednesday with the unveiling of “Mobile Wallet as a Channel,” a service that lets …

The Covid-19 pandemic has proven to be a huge boon for e-commerce, but it has come at a cost for merchants in the form of higher chargebacks. The higher level of chargebacks is not just consumers returning items for legitimate reasons, it’s also being fueled by consumers perpetrating friendly fraud.  …

New research from Fiserv Inc. found that 16% of U.S. consumers have used cryptocurrency at least once to pay for goods and services. The survey of 2,200 U.S. adults also revealed that 25% of crypto users cited lack of merchant acceptance as the primary limitation to increasing the use of crypto as …

Sweden’s Klarna AB has 21 million users in the U.S. market for its buy now, pay later app, but it wants a lot more. On Tuesday, it announced it will ease payments for its users by letting them pay off installments via direct transfers from their bank account. The service …

Celero Commerce said it acquired Everest Payment Solutions. Terms were not disclosed. With Everest, Celero will serve more than 45,000 merchants that process more than $18 billion in annual card volume.Digital ordering and payments technology, which gained prominence with the pandemic, has made customers more impatient, with 64% indicating they won’t …

Despite consumers’ intentions to spend more on gifts this holiday season than in 2020, concerns about ongoing shipping delays and low product inventories are making gift cards a more attractive gift option.  Indeed, 33% of consumers say they would purchase a gift card if they were unable to get a …

The pandemic has lent momentum to a number of trends in digital payments, but one of the biggest is the buy now, pay later option. It shouldn’t be surprising, then, that providers of the service are now looking to sell the service to merchants of all sizes through the acquiring …

As merchants continue to evolve their business model during the Covid-19 pandemic, they are discovering that consumers want convenience and multiple options when it comes to paying for purchases. While credit cards remain consumers’ preferred method of payment, contactless options are a close second, according to Square Inc.’s second annual “The …

Fuel retailer BP is installing automated checkout technology from Grabango in 10 convenience store locations, Grabango announced. Seven AMPM stations in California and three Amoco stores in Pennsylvania will have the technology operational by mid-2022. Consumers use a Grabango app to shop and pay without queuing for a checkout lane.Buy now, pay later provider Klarna …

A report from consulting firm Deloitte found that 57% of consumers use a digital app to order restaurant food for off-premise dining, up from 54% in 2020. Even for ordering in a restaurant, 64% of consumers prefer to place their order digitally, up from 53% last year. The survey of 1,000 consumers …