Everyone has encountered the upsell. It’s the extended-warranty offer when buying a TV, or the ask to add a Danish to the coffee you just purchased. Now, CardFree Inc. has released a tool to help merchants automate the upsell with its new Smart AI Upsell feature. A component of CardFree’s …
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EBay Inc. is recruiting Venmo as a payment option, the big e-commerce marketplace announced early Thursday. The move, which comes about a week after eBay announced it will no longer accept American Express cards effective Aug. 17, is part of a strategy to add alternative payment options that appeal to …
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Men have supplanted women as the primary buyers of gift cards, says a report from Blackhawk Network. The shift is attributable to men taking on more household responsibilities, such as shopping and gifting, the report says. Blackhawk has been conducting the survey for nearly a decade. Types of gift cards …
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Shopify Inc. merchants looking for a way to add a chatbot with artificial-intelligence capabilities to their Web sites have a new option with the Sendbird Inc. chatbot. San Mateo, Calif.-based Sendbird’s chatbot is used by 4,000 apps, including DoorDash, Noom, and Yahoo Sports. Ottawa, Ontario-based Shopify says the Sendbird AI …
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Providing consumers more ways to pay and engage with merchants play key roles in driving consumer purchasing decisions, according to Fiserv Inc.’s Spring 2024 Carat Insights Report. One way for merchants to engage on a deeper level with consumers is to offer apps featuring loyalty and rewards programs and that …
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Apple Inc. says iPhone users will be able to send funds to each other by simply holding their iPhones next to each other. It’s a further refinement of Apple’s financial services, which jumped off in 2014 with the launch of Apple Pay. In a video presentation Monday, Apple executives say …
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Payments provider NMI announced what it calls an “enhanced” integration with Shopify, the Canada-based e-commerce platform. The integration is meant to assure independent sales organizations and software providers that integrations comply with updated Shopify requirements. Chase Payment Solutions has brought its Tap to Pay on iPhone capability to Canada, with beauty retailer Sephora …
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Entrust Corp., a provider of identity technology, on Monday launched its Citizen Identity Orchestration platform, which is aimed at governments’ delivery of public services. The new platform, intended for such functions as benefits delivery, tax filing, health-care access, and border crossings, uses artificial intelligence for identity verification, issuance of digital …
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Retailer Michael Kors is getting into the artificial intelligence-powered shopping recommendation business with the adoption of Shopping Muse, a recommendation engine from a Mastercard Inc. company. Developed by Dynamic Yield, a data-personalization platform Mastercard acquired from McDonald’s Corp. in 2022, Shopping Muse employs artificial intelligence to make recommendations and further …
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Maverick Payments said it is working with Visa Inc. to offer direct acquiring capability on the Visa Acceptance Platform. The new connection, expected to go live in the third quarter, will let Maverick resellers and merchants gain access to a direct link to VisaNet. Google Inc. has discontinued GPay, or Google Pay, …
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