Digital Transactions Authoritative, insightful and timely information for payments professionals
PayIt, a government-services platform and embedded-payments provider, has expanded its relationship with the Ohio Division of Wildlife to provide a digital-licensing system for hunters and fishermen. The deal is expected to offer a better process for online purchases and provide the agency’s staff with insights and tools to improve user …
April, 2024
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10 April
Consumer Fraud Recovery Costs Rocket 70% in One Year
Rising costs aren’t just happening in grocery stores. They have caught up to fraud-recovery costs when consumers work to untangle the mess caused by identity theft and scams. The average out-of-pocket expense for a consumer in that situation ballooned 70% from $119 in 2022 to $202 in 2023, according to …
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10 April
Airwallex’s Borderless Card and other Digital Transactions News briefs from 4/10/24
Airwallex launched in Canada what it calls its Borderless Visa Card, a virtual card Canadian business travelers can use for payments where Visa is accepted globally. Peoples Trust Co. is the issuer. Payments provider Talus Pay announced it is rebranding as simply Talus, while its recently acquired Jobox.ai unit will take on the …
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9 April
How Discover Looks to Reap Call-Center Efficiencies With Generative AI
The generative AI revolution received a significant boost from Discover Financial Services with the card network’s announcement early Tuesday it is deploying the artificial-intelligence technology within the Google Cloud platform in Discover’s call center. With the deployment, Discover’s nearly 10,000 customer-service agents will have access to intelligent document summarization through …
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9 April
Eye on Check Fraud: 61% Still Write Checks, But Face Fraud; DataVisor Picks Mitek Check Fraud Tool
Despite a severe drop-off in check use, 61% of consumers continue to write paper checks and continue to face the threat of check fraud, says Abrigo, a financial-crime prevention and risk-management services provider. Released Tuesday, Abrigo’s survey of 1,059 U.S. consumers also found that 45% of respondents reported being a …
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9 April
Mastercard Realigns Units and other Digital Transactions News briefs from 4/9/24
Mastercard Inc. announced an organizational realignment that centers on core payments, commercial and new payment flows, and services. Jorn Lambert will lead core payments as chief product officer. Raj Seshadri will head commercial and new payment flows as chief commercial payments officer. Craig Vosburg becomes the chief services officer in charge …
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8 April
Consumers Don’t See Any Benefit from the Credit Card Bill, a Bankers’ Group Contends
Merchants and credit and debit card issuers have controlled the bulk of the narrative, pro and con, about the proposed Credit Card Competition Act since the legislation was reintroduced last year. But now a recent poll from Independent Community Bankers of America says that most consumers feel they would not …
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8 April
Eye on Fraud: Oracle Puts AI to Work Against Laundering, While the UK Works to Stop Misdirected Checks
Payments fraud takes many forms, forcing banks and processors to adopt fresh tactics. But sometimes the technology to prevent fraud can be expensive enough to wipe out any near-term expectation of return. Early Monday, Oracle Corp. launched Oracle Financial Services Compliance Agent, a platform it says can leverage artificial intelligence …
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8 April
Busey Enlists Corserv for Card Program and other Digital Transactions News briefs from 4/8/24
Corserv, a payments provider for banks and fintechs, said it will work with Busey Bank to launch a credit card for the bank’s commercial clients. Synchrony Financial said BRP US Inc., a powersports and marine products maker, said it will Synchrony’s installment finance service to its dealers. The big France-based processor Worldline said …
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5 April
Eye on AI: PayBlox Enlists AI for Statement Reviews; Colleen AI Tackles Rentals with Voice AI
The promise of lower credit and debit card processing fees is a big attraction for merchants to switch merchant providers. Statement reviews are a key part of that process and now PayBlox, a merchant services referral site, has enlisted artificial intelligence to help. With the debut of its Statement Spy …
