Up against determined competition from big technology companies, financial institutions have always reassured themselves that they still have an edge in payments when it comes to consumer trust. Now, that edge appears to be eroding fast. On the question of consumer trust, banks and financial institutions are losing ground to …
April, 2015
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10 April
Hotel Management Firm Finds Malware on Its POS Systems for the Second Time Since 2013
White Lodging Services Corp., an independent hotel-management firm, this week announced a “suspected breach” of the point-of-sale systems for the food and beverage operations in 10 hotels it manages. This incident follows a breach of the POS systems at the food and beverage locations in 14 White Lodging-managed hotels in …
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10 April
Younger Consumers Inclined To Choose Debit, Especially for the Rewards
Debit-rewards programs offered by banks appear to be rebounding a little, with younger consumers more motivated than other age groups to use them. That’s according to a new report from payments-research firm Mercator Advisory Group Inc. Debit rewards programs fell out of favor with banks following passage of the Durbin …
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9 April
Facing Digital Rivals, Western Union Adds Payment Service for Skype Users
Facing increasing competition from digital money-transfer upstarts, wire-service giant Western Union Co. is making alliances to add value to its traditional money-movement product. This week, it announced a deal with Skype, the video-calling service, which allows Skype users to top up their accounts by handing over cash at Western Union …
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9 April
Acquirers, ISOs Accused in CFPB Lawsuit Against Alleged Debt-Collection Scammers
The federal Consumer Financial Protection Bureau named four merchant-acquiring companies as defendants in a lawsuit against six people and their associated debt-collection companies that allegedly attempted to collect millions of dollars in so-called “phantom debts” from consumers that the consumers either did not owe or were not owed to the debt …
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8 April
Dwolla And BBVA Turn on a Real-Time, Tokenized Payments Service
A real-time payments system featuring tokenized transactions opened to all comers on Wednesday when Houston-based BBVA Compass Bank announced its connection with processor Dwolla Inc. is live for commercial use. “We’ve been in a live environment [with BBVA] for the last two to three weeks with friends and family but …
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8 April
Trustwave Sold for $810 Million; Will Continue As a Standalone Business
Chicago-based Trustwave Holdings Inc. has a new owner. Singapore Telecommunications Ltd. is buying privately-held Trustwave for $810 million, Singtel announced Tuesday. Singtel placed an $850 million value on Trustwave. It will buy 98% of the firm with Trustwave chairman and chief executive Robert J. McCullen retaining 2%. Trustwave, which …
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8 April
Small Merchants in No Rush To Migrate to EMV: Survey
As the U.S. payment card industry continues its monumental shift to EMV chip card technology, one group of merchants will lag. More than 70% of small merchants will not be EMV compliant by Oct. 1, the date the card networks have set to shift liability for point-of-sale fraud to …
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7 April
Card-Linked Offers Gaining Favor Among Consumers: Survey
Card-linked offers appear to be gaining consumer favor, according to results of a survey from the CardLinx Association, a Burlingame, Calif.-based trade group. Over the past 12 months, consumer use of card-linked offers increased 92%, the association said. It surveyed more than 50 companies. Other survey results show 95% …
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7 April
Microsoft’s Payments Gambit Baffles Some, But Others See Hidden Potential
Microsoft Corp. may bring impressive technical chops as it enters the mobile-payments race, but if ever there were a David up against Goliaths, it’s now the Redmond, Wash.-based computing giant. News broke last week that Microsoft has used a company called Microsoft Payments Inc. to apply for money-transmission licenses with …