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Michael Nardy, Founder and CEO     Working through the challenges of the market, today’s MLS need to be as agile as ever, often changing their marketing approach, sales pitch, and even reevaluating verticals they tackle in order to stay competitive. Recently, the growth of Surcharging and Cash Discount programs have …

By David Barnhardt, EVP of Product, GIACT Accounts receivable professionals say that they expect nearly half of all payments will be made by way of ACH by 20201. But while financial institutions, payment providers, businesses and consumers continue to adopt and benefit from faster payments, significant new challenges and risks …

  Todd Linden, CEO of Payment Processing North America at Paysafe For a long time now, Independent Sales Organizations (ISOs) and Independent Software Vendors (ISVs) have supported the retail sector in providing individual merchants with the payment systems they need to meet customer demand. ISOs have provided merchants with their …

According to the Breach Level Index, more than 9.24 million data records have been lost or stolen since 2013, and while the introduction of EMV chip cards has caused a drop in counterfeit card fraud, US Payments Forum says “card not present” (CNP) fraud is on the rise. “The United …

With the EMV conversion mostly behind it, the United States is ripe for another big change at the point of sale—adoption of tap-and-go payments, says Visa Inc. With 96% of its payment volume now chip-based, “the next thing we’re focusing on is contactless,” Stephanie Ericksen, the card network’s vice president …

For 20 years, USAePay has been shaking up how things are done in payments. Since inception, USAePay has been leading the payments industry, working directly with reseller banks, ISO’s, merchants, and developers. Back in 1998, computers and the Internet had limited capabilities. However, over the last couple of decades, technological …

  Did you know that the typical business will only hear from around 4 percent of their unsatisfied customers? That leaves the remaining 96 percent with the potential to file a chargeback against a merchant’s business, negatively impacting their bottom line. The ability to maintain positive cash flow is one …

By Caesar Kavadoy, VP of Sales Strategy, Paysafe A majority of payments companies focus solely on pricing and leave it up to the customers to figure out the rest. It’s time to make a change. Sales teams need to take a consultative, solutions-oriented sales approach to the business. If they don’t …

By moving to real-time payments, US banks will enhance their service as well as generate cost efficiencies and higher revenues, writes Darryl Proctor When the subject of US banking comes up, Wall Street, innovative multi-billion-dollar deals, and cutting-edge technology might come to mind. The reality, however, is a bit different. …

  In order to compete in the marketplace, ISOs and agents are going to have to adapt and learn to navigate the rapid tech-driven needs of their merchants based on the consumer demand. Omnichannel is cited as the leading digital priority for 22 percent of retailers [i], providing consumers with …