Retailers, especially larger ones, face a contradiction: they know they need to update their point-of-sale systems to take advantage of new technologies and consumer-shopping behavior, yet most resist that urge because of the expense. That’s one of the findings from “Commerce Convergence: Closing the Gap Between Online and In-Store,” a …
Read More »COMMENTARY: Don’t Let the Scourge of ‘Friendly Fraud’ Hurt Your Bottom Line
You may have heard the term, “friendly fraud.” It’s no surprise, then, that there’s nothing friendly about it. And it’s quickly becoming a major problem for merchants across the globe. Friendly fraud, also called friendly-fraud chargebacks or cyber-shoplifting, occurs when a customer makes a purchase online and then files a …
Read More »The PCI Council Updates Standards for Point-to-Point Encryption and Card Readers
The PCI Security Standards Council this week updated its standards governing point-to-point data encryption (P2PE) and card-reading devices for the point of sale, ATMs, kiosks and mobile devices. One of the key changes in the new Version 2.0 of the P2PE standard will make it easier for security-solutions providers to …
Read More »MasterCard, Google, Other Corporates Join Payments-Startup Investment Frenzy
By John Stewart While payments startups are enjoying a record flood of investment capital, venture-capital and private-equity firms aren’t the only investors spotting opportunity in these companies. Directly or through their venture arms, established companies like MasterCard Inc. and Google Inc. are pouring cash into startups as well, either to …
Read More »COMMENTARY: Common Errors in Merchant Funding And How To Fix Them
As I see it, there are three main areas of vulnerability for merchant cash-advance (MCA) providers: 1. Incorrectly assessing the risk. What systems do you have in place for being able to analyze and manage your risk? Many MCA funders come into the market with six months’ runway and then …
Read More »Canadian Parliament Report Recommends a ‘Light Touch’ in Virtual-Currency Regulation
As states and national governments consider regulations for virtual currencies, a new report from a Canadian Senate committee recommends a “light touch” lest regulation stifle a promising young industry. In considering any legislation, regulations or policies, the Canadian federal government should “create an environment that fosters innovation for digital currencies …
Read More »Global Payments Set To Debut AmEx’s OptBlue Program for Its Canadian Merchants
Processor Global Payments Inc. says it will offer American Express Co.’s OptBlue merchant-acceptance program to its Canadian merchants beginning June 24. Participation in OptBlue enables merchant acquirers and independent sales organizations to offer AmEx acceptance to small businesses and set the pricing through a one-stop-shopping option when they sell acceptance …
Read More »Interest in Tap-And-Pay Payments Is Not as Strong as Awareness, a New Poll Says
Contactless payments made by tapping a smart phone against a point-of-sale terminal are increasing, according to a Harris Poll survey released Thursday. The survey of more than 2,200 U.S. adults found that the proportion of the general population who either experienced or witnessed a contactless smart-phone payment increased from 17% …
Read More »As EMV Deadline Nears, Chase Ups the Education Ante for Small Merchants
With no exemptions for small merchants from the Oct. 1 liability shift for EMV transactions, efforts to educate them are well under way, with even the largest of banks instructing them on what EMV means for their businesses. “It’s more of an industry message,” says Deanna Karhuniemi, vice president of …
Read More »With Certification in Hand, Pivotal Aims FlexPoint Encryption Service at ISVs, VARs
Independent sales organization Pivotal Payments Inc. says its FlexPoint point-to-point encryption service for point-of-sale software systems has been certified by its processor, Total System Services Inc. (TSYS). FlexPoint, which launched in 2014 in Canada, encrypts payment data directly on the payment device and sends the encrypted data directly to the …
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