Thursday , November 21, 2024

Eye on POS Technology: Grocer Adopts Instacart Smart Cart; Stinker Picks NCR Voyix

Another grocery chain is adding Caper smart shopping carts to its store, Instacart announced. Meanwhile, convenience-store chain Stinker Stores has adopted point-of-sale technology from NCR Voyix.

San Francisco-based Instacart says Davis Food & Drug, which operates three stores in Utah, will replace most of its traditional shopping carts with Caper Carts.

Consumers at a Caper Carts-enabled grocery store use the technology by grabbing a cart—they do not have to download an app—and adding items as they shop. The cart has a built-in scale for produce and similar weighed items. Once done shopping, the consumer can pay using the display screen on the cart and leave with a digital receipt sent by text or email. The carts incorporate artificial intelligence.

The cart’s display also can show coupons and deals for Vernal, Utah-based Davis Food & Drug shoppers and can make personalized recommendations. The Caper Carts also use gamified elements to engage shoppers. Instacart acquired Caper in 2021.

Davis Food & Drug is not new to grocery shopping tech. It adopted online-shopping technology from Rosie Applications Inc. in 2016. Instacart acquired Rosie in 2022.

In related news, Boise, Idaho-based convenience-store chain Stinker Stores will deploy the NCR Voyix Commerce Platform at its 105 stores. Among the benefits is the ability to launch ongoing pricing promotions with detailed reporting and virtualization technology aimed at reducing the need for new hardware.

Atlanta-based NCR Voyix also says the ability to provide remote support and maintenance could reduce Stinker’s need for support tickets by 50%, which can help keep the POS system in store and at the pumps operational for longer periods.

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