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Facing Fast Growth, Payment Providers Plan a Hiring Blitz in 2023

At a time when many businesses are struggling to fill job openings, payments provider VizyPay LLC announced on Tuesday it is planning a “hiring blitz” in 2023. In preparation for the influx of new employees, the Waukee, Iowa-based processor named Alex Schaeffer director of learning and development and Marj Chaffin principal trainer. The company plans to hire about 120 persons, a spokesperson tells Digital Transactions News.

“Vizypay is in a position primed for growth,” the spokesperson adds. “To keep our competitive edge, we’re moving fast and growing quickly to continue expanding our services through rural markets.”

In his new role, Schaeffer, who joined VizyPay two years ago as a talent-acquisition specialist, will oversee VizyPay’s learning-management system, which will house interactive courses. Coursework Schaeffer plans to develop includes an introduction to VizyPay, payments-industry background, and department-specific internal courses for full-time roles. As employees transition to different roles in the company, the appropriate training will be available through the learning-management system to prepare them for their new role.

“All new employees go through an onboarding process that introduces them to the payments industry and VizyPay called Vizonian University,” Schaeffer says in a prepared statement. “My goal with this department is not only to build out Vizonian University, but also create resources to continue developing our employees and sales partners past their initial training period.”

As the primary instructor for new hire orientations, Chaffin will teach Vizonian University sessions and work one-on-one with new hires to orient them to the basics of the payments industry and VizyPay’s products before moving on to specific department training. Chaffin, who joined the company shortly after its founding in 2017, will also provide W2 and internal employees access to VizyPay’s customer relationship management platform, as well as other software platforms used within VizyPay.

“As we look to continue growing and hiring in 2023, this new department will get the processes and support structure we need in place to have us succeed together,” says VizyPay chief executive Austin Mac Nab, in a prepared statement.

In related news, money-transfer provider Wise announced it plans to hire more than 250 employees for its New York, Tampa Bay, and Austin, Texas, offices in 2023. London-based Wise says it plans to double the headcount in the Austin office, which opened earlier this year, to more than 200 employees. The new hires will be spread across engineering, product development, operations and sales. The company will also hire an additional 90 team members in Tampa, its current U.S. operational hub. Details were not immediately available about the planned number of new hires for the New York office.

The planned increase in manpower has been spurred by demand for Wise’s product and services among consumers and businesses in the United States, the company says. The move also builds on Wise’s current hiring spree, which has seen the company’s workforce grow by more than 75% in 2022. Wise counts 4,300 employees working across 18 offices worldwide, up 49% from 2021.

“The significant growth of Wise in the U.S. is a testament to  … the increasing demand by American consumers and businesses for fast, convenient, and affordable cross-border payments solutions,” Harsh Sinha, chief technology officer for Wise says in a prepared statement. “We’ve spent the last decade building a sustainable, profitable business model and we look forward to welcoming new team members to help us build the best way for our U.S.-based customers to move money around the world.”

Wise’s regional expansion comes as the company builds momentum in North America. Wise’s North America revenue for the first six months of fiscal 2023 totaled more than $106 million, a 58% increase from a year earlier.

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