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J.P. Morgan Payments, the payments arm of banking giant JPMorgan Chase & Co., is blazing its own path with two new payment terminals, both proprietary to the payment service.
Announced Monday, the J.P. Morgan Paypad and Pinpad integrate in-store biometric authentication with payment acceptance. The point-of-sale devices are part of the company’s ambitious commerce platform, which incorporates in-store and online, to provide consumers and merchants one pipeline for electronic transactions. The Paypad is a tablet device and the Pinpad includes a display and a physical number pad. Pricing is not available.
Scheduled to be available in the second half of 2025 with an international launch later, the devices have the usual chip, contactless, and QR code acceptance methods. The biometrics component includes facial recognition and an infrared palm vein camera for in-store authentication and payments. In August, restaurant chain Whataburger added J.P. Morgan Payments’ biometric payments via a PopID connection. Los Angeles-based PopID is a gateway for verifying individuals’ identities based on their faces. Its biometric payment service also was used at the Miami International Autodrome during the 2024 Miami Grand Prix. J.P. Morgan was testing a biometric-based payment service in March 2023.
In 2024, J.P. Morgan Payments embarked on what it calls a full-stack omnichannel payments service. “We realized merchants more and more want to provide their customers an experience,” Jean-Marc Thienpont, managing director of omnichannel & biometric solutions at J.P. Morgan Payments, told Digital Transactions News then. “The second thing we realized is that consumers want a self-centered experience, they want to be recognized.”
The Paypad and Pinpad devices are the next step in the evolution of this service, a J.P. Morgan statement says. “By having our own hardware, we get to unify every component of online and in-store payments in-house, enabling clients to deliver a more seamless and connected experience for their customers without using disparate technology solutions. Our omnichannel payments offering, including biometric payments, is also compatible with external third-party terminals,” it says.
Among its developments since, J.P. Morgan Payments added a real-time account-to-account payments capability with an integration with Visa Direct and said beauty retailer Sephora was its first client to use its tap to pay on iPhone service.
