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With a variety of checkout strategies confronting merchants, NCR Voyix, which styles itself the “world’s largest self-checkout vendor,” has launched new self-checkout technology that relies on a software-as-a-service foundation that enables stores to offer barcode scanning, contactless payments, and other features. The company’s announcement came on the opening day of the National Retail Federation’s annual trade show in New York City.
Checkout speed is paramount with the new technology, according to Atlanta-based NCR Voyix, which says it worked with more than 50 merchants in the grocery, c-store, and specialty markets to design the product. Merchants can install and manage the software “in minutes,” at all stores in the chain, the company promises, as a result of the SaaS deployment.
Self-checkout has emerged in recent years as retailers look for ways to speed service and cut personnel costs and as younger consumers look for checkouts in physical stores that can approximate an e-commerce experience.
NCR Corp. said in September 2022 it would split into two companies. Last year, it announced one company, Voyix, would manage the original company’s digital-commerce business while the other, Atleos, would run its ATM operations.
Also at the NRF show on Sunday, point-of-sale terminal company Equinox Payments unveiled a new device, the Luxe 8700x. The device includes a 5-inch, high-definition display that has been “chemically strengthened,” Scottsdale, Ariz.-based Equinox says, to resist scratches and other damage. The new terminal runs on the Linux operating system. Equinox is a unit of Toronto-based NBS Payment Solutions.
Also at the show, technology-manufacturing company Jabil Inc. said its technology is supporting an expansion into merchant acquiring by London-based Revolut Ltd., a digital-banking company, through the Revolut Reader. The Revolut device, which Jabil says it helped design, test, and certify, supports transactions via QR codes as well as by near-field communication, and is aimed at small and mid-size merchants.
“We set very high expectations for end-user experience and focused on meeting Revolut’s specific objectives for device layout, along with screen and touchpad functionality,” said Mauricio Ferreira, senior director for point of sale in the digital commerce unit at Jabil, in a statement.
Last year, Revolut sought to expand access to its products for its U.S. customers through a connection to Cross River Bank. St. Petersburg, Fla.-based manufacturer Jabil, founded in Detroit in 1966, has served a wide array of industries, including computer parts.
