The problem of good customers being rejected online is only getting worse. There’s no single solution, but better authentication could help. As the annual holiday shopping rush sets in, a specter is haunting online merchants. It’s not the ghost of Christmas past or future. Rather, it’s the prospect of turning …

With the popularity of sharing-economy models, payments have become infinitely more complex. Sharing platforms certainly provide more value to consumers than pure-play, single-merchant-owned e-commerce sites, but they come with more challenges.  By 2021, the platform economy will welcome over 86 million users. That means that all over the world, 86 …

Installment-payments provider Klarna said it added 60,000 merchants to its network in 2019. More than 190,000 merchants offer Klarna as a payment option now. The number of monthly U.S. active users of the Klarna app, which enables them to shop with any store or brand online, increased almost 160% from July through September.Core-banking …

The Church’s Chicken restaurant chain said it is investigating a possible breach of credit and debit card data at about 165 company-owned locations in 11 states. The company, which said it is working with federal authorities, has hired a cybersecurity firm and has notified the card networks and credit-reporting agencies.Recurring household bills …

Observers of mobile wallets have focused attention on user counts as a sign of adoption, but that leaves open the question of how many of these consumers are turning into habitual users. As it turns out, mobile-payments apps have a much harder time retaining users than do banking apps, according …

Venture capital continues to flow to payments companies, which ranked among the top recipients of financial-technology sector funding in the third quarter, according to a new report. And credit-union services organization PSCU announced it will invest $100 million in its payments platform over the next three years. Sweden-based Klarna, a …

HSBC Bank USA N.A. has made a real-time payments service, via The Clearing House Payments Co. LLC, available to its commercial and institutional clients. HSBC said these clients have been able to receive real-time payments since July and now can send them. HSBC expects to roll out the service to its consumer …

The General Data Protection Regulation (GDPR) went into effect in May 2018. More than one year later, most financial organizations—including banks, payment and trading services, and global exchanges, as well as the companies that rely on them—are struggling to maintain GDPR compliance.  While prohibitive costs and the derailment of other, …

Ever since Apple Pay debuted in 2014, Apple Inc. has kept the near-field communication chip in its devices off-limits to payment apps from other companies. But now legislation has appeared in Germany that may force the computing giant to grant access to that all-important chip, which allows Apple phones and …

Compliance with the Payment Card Industry data-security standard remains an elusive goal for many merchants and other organizations that handle general-purpose payment card data. In fact, compliance fell in 2018 for the second year in a row, according to Verizon Communications Inc. Verizon’s newly released Payment Security Report says only …