The discussion about fraud in Zelle and other person-to-person payment apps focuses on the wrong question. Providers, industry observers, and regulators are all discussing what should happen when someone is scammed out of money on these apps. Recent conversations have revolved around whether or not banks, payments providers, or the …

Some 12% of U.S. customers have lost money to fraud on a peer-to-peer payment network, while 11% have seen it happen to a family member, according to survey results released earlier this month by J.D. Power. The networks cited by the respondents were Zelle, Venmo, and PayPal. For the survey, …

To counter the rising tide of first-party misuse chargebacks, also known as “friendly fraud,” Chargeback Gurus has introduced ARI, a predictive-analytics engine the company says can identify transactions likely to be disputed by the cardholder, even though the transaction is legitimate. ARI uses artificial intelligence to analyze data gathered from …

As e-commerce volume soars during the holiday season, so does the risk of fraud. Between Thanksgiving Day and Cyber Monday, the Monday after Thanksgiving, 18% of e-commerce transactions originating in the United States were identified as potentially fraudulent, according to a report from TransUnion LLC. On a global basis, 15% …

As businesses grapple with today’s economic uncertainty, many are facing difficult budget and resource constraints. But as company leaders focus on the slowing economy, they must not forget about cybercriminals. Placing fraud prevention on the backburner risks falling behind sophisticated fraudsters, who constantly take advantage of economic uncertainty, and refine …

Criminals’ use of language can trip up even savvy consumers, found a new report from Visa Inc. The “Fraudulese: The Language of Fraud” report found that 73% of consumers are likely to miss the requisite red flags in digital communications. The data is based on surveys of 6,000 adults in 18 countries. …