In less than one grim month, American Express lost two cobranded partnerships and a major court case involving its merchant-acceptance rules. But the 165-year-old payments company is far from finished. As cold as this winter was in most of the country, it was considerably chillier at American Express Co. The …
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Special Report: Pass the Ketchup, Please
Chip card acceptance is far from ubiquitous six months ahead of the U.S. liability shift. As October’s big EMV liability shift approaches, just how ready are U.S. merchants to accept the chip cards that are so common elsewhere in the world? Estimates vary, but as of early spring the state …
Read More »Ingenico And Intel To Develop a Point-of-Sale Tablet Supporting EMV and NFC
Point-of-sale terminal maker Ingenico Group and chip-maker Intel Corp. will work on producing a tablet that supports EMV chip card and near-field communication (NFC) transactions, Ingenico announced Thursday. The tablet is in response to the U.S. payment card migration to the EMV chip card standard, and the growing adoption of …
Read More »ShopKeep Buys Long-Time ISO Partner Payment Revolution To Offer Integrated Payments
ShopKeep.com Inc., a provider of tablet-based point-of-sale technology, on Wednesday announced the formation of a new payments division built around its long-time independent sales organization partner, Payment Revolution LLC, which ShopKeep has acquired for an undisclosed price. Payment Revolution co-founder and chief executive Etie Hertz is now senior vice president …
Read More »After Just 10 Months, Square Shuts Down Order, the Successor to Square Wallet
Payments observers have known for some time that not all companies introducing mobile wallets have met with success, but now Square Inc. has had to shutter a product that succeeded a failed wallet. The San Francisco-based company on Friday began notifying users of its Square Order app that the product …
Read More »Shoppers Favor Retailers That Accept Mobile Wallets—And Punish Those That Don’t
By John Stewart While big-time companies like Apple Inc., Google Inc., and Samsung Electronics Co. prepare to battle it out for control of mobile payments, evidence is emerging that consumers may be strongly inclined to reward merchants that accept mobile wallets and punish those that don’t. Some 30% of consumers …
Read More »More Than 70% of Small Merchants Are Unaware of EMV Liability Shift, Survey Finds
By Jim Daly Another sign that the U.S. EMV conversion has a long way to go emerged last week when a survey of more than 990 independent business owners by Newtek Business Services Inc. revealed that 71% of respondents were unaware of the so-called EMV liability shift coming on Oct. …
Read More »COMMENTARY: The Mobile Wallet Fallacy: How the Wrong Metaphor Led Us Astray
Familiar is easier than unfamiliar. This basic truth explains much misspent effort in the payments world. Wallets are familiar. We all have them. So as it became clear that the physical part of payments—cash, checks, plastic cards—would at some point disappear, it was natural to carry the idea of a …
Read More »Boomtown Banks on a Boom in Calls for mPOS Help
The boom in mobile point-of-sale systems may have outstripped the ability of merchants and merchant-service providers to provide the hands-on support needed to keep the tablets humming. That’s where a 7-month-old, San Francisco-based startup called Boomtown Inc. sees an opening. For a fee, it helps small merchants choose, install, network, …
Read More »Getting Merchants to Click
From search engines to social media, online competition has heated up for ISOs and acquirers. What does it take to stay ahead of the pack? If acronyms and terms like SEO, PPC, unique clicks, likes, and tweets sound unfamiliar, the latest digital-marketing efforts used by independent sales organizations and acquirers …
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