By Sherrie Bryant, Marketing Director, Exact Payments Providing fast, convenient customer service is fundamental to successful call center management. However, consumers continually seem to raise the bar as their behaviors evolve. At one time, convenience meant enabling customers to call rather than drive to a physical location to make purchases, …

By Sherrie Bryant, Marketing Director, Exact Payments Payments integration is quicker and easier when the gateway provides developers with REST APIs and the tools and support necessary for successful projects. As more merchants evolve into omnichannel businesses, integration equals efficiency. Integrated solutions communicate with each other and share data, helping …

The Western Union Co. said its money transfer services are now available at almost 4,700 U.S. Walmart Inc. stores. The two companies announced the addition of Western Union in January.Grocery chain Food Lion said it is accepting the Supplemental Nutrition Assistance Program’s electronic benefit transfer card in the 10 states where the chain has …

It’s May, and that means it’s time for our annual exercise to seek out and describe the nonbank players, apart from the big networks, that are rewriting the rules for the digital exchange of value. Since 2004, Digital Transactions has traced the course of payments innovation through its nimblest practitioners—the …

An integration between online delivery service Instacart and grocery chain Aldi that lets customers use government benefits to order grocery deliveries has seen fast expansion since the program launched in October. Almost 1,000 Aldi stores in 23 states plus the District of Columbia have been added to the program in recent …

E-commerce has been setting records during the coronavirus pandemic, but processors should be thinking about ways to innovate. For example: how to make transactions simpler, faster, and more secure? Prior to the coronavirus pandemic, e-commerce was big business for merchants and processors. But since the pandemic struck in March, online …

Software-based options are proliferating for merchants who want to use their own mobile phones for payment card acceptance. Are we entering the era of Square II? Square Inc. made payments history a decade ago with its iconic dongle that enabled iPhones to accept payment cards (“How the Twitter Guy Changed …

This versatile point-of-sale option is growing fast. Is it threatening credit and debit card traffic? Many merchants can’t say no to buy now, pay later (BNPL) options, which are arriving in force as retailers and consumers gear up for a holiday shopping season that may be busier than usual. Though …

MagTek Inc. released its DynaFlex platform. Announced Tuesday, the platform can serve as a countertop or mobile device, be mounted to a tablet, or affixed to a standalone kiosk.  Designed to work with multiple configurations, DynaFlex is compatible with Windows and Android devices. It can accept payment via magstripe, EMV …

National Retail Solutions, a POS platform provider for independent convenience stores, is reselling an EMV at the pump retrofit kit from Sound Payments Inc. under its own brand that can significantly reduce station owners’ EMV compliance costs. NRS is calling the technology the NRS EMV EZ Pump Solution. The retrofit …