The new era of data breaches and privacy failures has had far-reaching effects. Personal information is packaged, sold, and distributed on the dark Web, leaving consumers feeling uneasy. Americans want to be protected, but also want convenience, and are holding businesses to high standards, even higher than what they hold …

Data breaches at restaurants and hotels are nothing new, but a just-out report from Verizon Communications Inc. shows how extensively the hospitality industry gets hit by hackers. New York City-based Verizon, which besides telecommunications has a large business in investigating data breaches, says in its latest annual breach study that …

It might be time to think about the future of human intervention for e-commerce transactions, especially as criminal sophistication increases exponentially. The lifeblood of any retailer is ensuring that as many valid transactions are completed as possible. E-commerce merchants, in particular, will go to great trouble to validate as many …

With digital currencies booming in popularity over the past year or so, the security of the digital exchanges that convert users’ fiat money into cryptocurrencies like Bitcoin is coming into clearer focus—and the picture isn’t consistently pretty, according to a survey released this week. Some popular exchanges allow users to …

For years, the change in card credentials that occurs when issuers send out replacement plastic has caused heartburn for cardholders and merchants alike. New card numbers, expiration dates, or three-digit card-verification values can help thwart fraud when cards are lost or stolen, but they also wreak havoc with unaware merchants, …

Wearables, a hot sector within the booming Internet of Things, are being outfitted with new payments technology. Will wearables generate a tide or just a trickle of new electronic payment transactions? The idea of enabling smart watches, fitness trackers, and other Internet-connected wearable devices to make contactless electronic payments is …

What’s happened to the e-commerce checkout and why it isn’t easier to make a payment. Instant access is the byword for online retailers. It’s what online shoppers want all the time and what e-retailers strive to provide so their consumers can buy when they want. Epitomizing that is a frictionless …

Wider availability of technology that would have been nearly unthinkable only a few years ago is making biometric authentication a more likely replacement for the password. In the latest development, Discover Financial Services on Thursday announced users of its mobile app who own an iPhone X can log in to …

As long as consumers have good reason to believe that they will have their privacy infringed, it will be impossible for politicians to introduce a cashless society. It doesn’t take a crystal ball to know that in the coming years, digital transformation will continue to make shopping more convenient. And …

In 2015, 70% of breaches reported by global retailers were directed at POS devices. With the quantity of exploits only increasing, retail CIOs cannot rely on industry minimum guidelines to set out their security strategy. While the Payment Card Industry data-security standard (PCI DSS) provides a strong baseline of security …