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Search Results for: consumers

As Consumers Turn to Digital Options, POS Lending Finds a Receptive Market, TransUnion Says

Consumers are significantly increasing their use of digital channels when engaging with lenders, says research from TransUnion LLC released Thursday. That trend includes point-of-sale lending, which is rising fast during the Covid-19 pandemic, according to the study. Since the pandemic hit the United States in March, 40% of consumers have …

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A Survey Quantifies How Consumers Are Displacing Cash in Favor of Cards

Consumers are replacing cash with payment cards during the Covid-19 pandemic, according to the “Purchasing in a Pandemic” report issued by Visa Inc. and consultancy The Strawhecker Group. Among the findings is that 26% of respondents expect to use less cash following the pandemic when compared to before. That, coupled …

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Contactless Is Gaining Favor Fast Among Consumers And Merchants, AmEx Data Show

Consumer demand is so strong that 81% of merchants surveyed by American Express Co. intend to make contactless payments a permanent option at the point of sale. Some 70% of merchants say their customers have asked for contactless payments, J.J. Kieley, vice president of the AmEx Payments Consulting Group, tells Digital …

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How Consumers Struggling with Covid-19’s Impact Have Paid—Or Not Paid—Their Bills

The impact of the economic downturn sparked by the coronavirus pandemic has affected payments of all sorts, but perhaps none so much as consumer bill payments. Indeed, some 56% of consumers said it was harder to pay bills because they’d lost their jobs or had sustained a reduction in income, …

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Online Gift Card Sales Soar As Pandemic Restrictions Send Consumers to Their Laptops

The pandemic has sparked a huge lift in online gift card sales as consumers make shopping for the plastic part of their e-commerce routine. The number of cards purchased online soared 57% in the first six months of this year compared to the first half of 2019. Some 52% of …

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You’ve Heard How Consumers Have Turned to Online Channels. Now the Numbers Show It

It’s become a common assertion in the payments business that consumers are turning to online sites for shopping as they contend with the various impacts of Covid-19. Now government data indicates just how well-founded that assertion is. E-commerce dollar volume in the second quarter totaled $211.5 billion, up 32% from …

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Amidst a Pandemic, Consumers Adapt by Adopting Touch-free Payments and Shopping

The use cases for contactless payments have been there all along, but the Covid-19 pandemic is turning out to be a major motivator in adoption of the touch-averse technology. Evidence comes in a roundup of data from the U.S. Payments Forum, a Princeton Junction, N.J.-based payments association. In its latest …

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Consumers Would Switch Merchants for a Contactless Payment Option, Says a Visa Survey

Contactless payments apparently have sway with U.S. consumers. Fifty-four percent of them would switch to a new store that offers contactless payments, according to a global survey by Visa Inc. measuring changes in payments habits in the face of the Covid-19 pandemic. The effects of the pandemic, and the resulting …

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