What do diners want most when they go out to eat? Apparently, easy ordering and payment. That’s the big takeaway in the “Restaurant Digital Crossroads: The Race to Meet Guest Expectations” report released Thursday. Hassle-free ordering and payment are especially important to younger consumers, defined as those between 18 and 37 …
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COMMENTARY: Success in Payments Is Now Just About Impossible Without Software Integration
In the blink of an eye, technology has infiltrated the lives of consumers and businesses everywhere. And the evolution of computing technologies continues to impact economic growth and development, moving the world forward. The significant decrease in the cost of computing over the past decade has also made connectivity ubiquitous, …
Read More »Chase Sues Restaurant Operator Landry’s To Recover $20 Million in Data-Breach Network Fines
JPMorgan Chase Bank and its merchant-acquiring affiliate Paymentech have filed a breach-of-contract suit against restaurant operator and Paymentech merchant Landry’s Inc. seeking to recover $20 million in fines from Visa Inc. and Mastercard Inc. stemming from a 2014-15 data breach at dozens of Landry’s properties. The bank and processor, collectively called …
Read More »Chili’s Reports Malware-Related Data Compromise at Company-Owned Restaurants
An undetermined number of Chili’s Grill and Bar restaurants sustained a data breach in March and April, Chili’s parent company Brinker International Inc. reported over the weekend. Dallas-based Brinker divulged few details in a Saturday post on the Chili’s Web site and in a new release the same day. It …
Read More »Eye on Integrated Payments: First Data Invests in Salido While Square for Restaurants Debuts
First Data Corp. is betting big on integrated payments, and Square Inc. is adding a restaurant-specific point-of-sale system to capture more transactions from larger merchants. Atlanta-based First Data was one of the investors in a $12 million funding round for Salido Inc., a restaurant POS system provider, reported CNBC.com Wednesday. …
Read More »Security Notes: The Positives of Negative Cash
Have you ever seen a bank note marked “One Negative US dollar”? Have you ever tossed a “negative dime?” Can you even think of any meaning for such entities? What is impossible for physical money is a simple tag for digital currency. It is not just easy to mint, it …
Read More »Shift4 Is Embroiled in an Antitrust Suit Alleging It Shuts out Rival Restaurant Processors
The ongoing consolidation of companies focused on point-of-sale systems for restaurants gave rise on Tuesday to an antitrust suit that seeks to reverse one of the most recent mergers among payment processors. Payment Logistics Ltd., a San Diego-based payments provider, alleges in its complaint that Shift4 Payments LLC is using …
Read More »Tabletop POS System Provider E la Carte Changes Its Name to Presto
In the increasingly competitive market for tabletop point-of-sale terminals, providers are looking for some magic. One of them, Redwood City, Calif.-based E la Carte, said this week it is changing its name to Presto, which means “fast” in Italian, as the company points out, but also adds that the word …
Read More »Shift4 Payments Makes Three Acquisitions in Hospitality POS
Shift4 Payments LLC, owner of the Harbortouch point-of-sale service, announced Tuesday it purchased three POS brands specializing in hospitality payments. Restaurant Manager, POSitouch, and Future POS are now part of Shift4 Payments. Terms were not disclosed. The acquisitions add 90,000 merchants to Shift4 Payments’ portfolio, and include customers such as …
Read More »A Merchant Focus Tops Tech Savvy in Integrated POS Systems Sales, A New Report Says
Marketers of integrated, cloud-based point-of-sale systems take note. It’s not enough to have full-featured service replete with multiple functions. It also takes a sales approach that is responsive and knowledgeable. That may sound like common-sense idea, but it’s one that has been vetted by The Strawhecker Group in its “The …
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