Crafting a mobile-payments strategy can be a daunting task. The technology is evolving rapidly, and so are consumer expectations. Rather than starting with capabilities, a successful mobile strategy begins with an understanding of how people engage with their finances as part of their daily lives. Evaluating how consumers use mobile …
Read More »Search Results for: retail
Balancing Consumer Expectations And Fraud Prevention
There are no perfect solutions for account-takeover fraud, but tactics such as consumer education and prevention at log-in can make a big difference, says Rich Huffman. According to Javelin Strategy & Research’s report entitled, “2018 Identity Fraud: Fraud Enters a New Era of Complexity,” account takeovers (ATOs) tripled in 2017, …
Read More »The Promise—And Threat—of Real-Time Payments
Three years ago, Mastercard shelled out big money for a U.K. technology firm. As faster payments take hold in the States, the rationale for that deal will soon be put to the test. Back in July 2017, the Federal Reserve issued a challenge to the U.S. payments industry: create a …
Read More »Battling the Bots
There are plenty of good bots out there, but the bad ones are making life difficult for financial institutions and merchants. And it’s only getting worse. What’s to be done? To paraphrase Glinda, the good witch in L. Frank Baum’s Oz novels and the 1939 film The Wizard of Oz: …
Read More »POS Terminal? What’s That?
Cloud connectivity, apps, and features beyond payments are shaping the next evolution of the point-of-sale terminal. With all the discussion surrounding merchant adoption of point-of-sale systems and integrated payments, one might think the days of the conventional POS terminal are numbered. Their days as an isolated piece of equipment with …
Read More »A Startup Player Wants To Be the Common OS for Smart Terminals
Poynt Co., a startup supplier of intelligent payment devices, argues so-called smart terminals should have a common operating system like smart phones do. And in the course of announcing a $100-million funding round last month, the Palo Alto, Calif.-based company also argued it should be the one to provide that …
Read More »Can Amazon Pay Win in Stores? It May Depend on Processing Costs And the Right Incentives
Amazon.com Inc.’s strategy to push its Amazon Pay wallet into physical stores could depend crucially on its ability to cut payment-processing costs and generate marketing advantages for merchants, including Groupon-like incentives, experts tell Digital Transactions News. The new strategy has been in the works at least since 2017 but reached …
Read More »First American’s New Hire and other Digital Transactions News briefs from 11/29/18
A consumer bill-pay survey revealed that 46% of consumers routinely pay after the due date or never pay at all. Of these, 72% are “very” or “extremely likely” to pay on time if they could pay with a credit or debit card, while 69% would pay on time if they …
Read More »Cardfree Opens Order-Ahead API to Developers and other Digital Transactions News briefs from 11/28/18
First Data Corp. released its Holiday Insights dashboard, which shows real-time U.S. holiday spending trends, such as total spend percentage increase, today’s most active categories with average ticket and total transactions, and regional payment volume. To date, it indicates retail spending from Thanksgiving through Black Friday increased 6.4% year-over-year. Cardfree Inc., …
Read More »Mobile Commerce Flourished on Black Friday At the Expense of Desktop Activity
More consumers took to their smart phones this past Friday, known as Black Friday, at the expense of shopping online with a desktop computer, finds Akamai Technologies, a Web-services company. Consumers using mobile devices accounted for 57.6% of online shopping on Nov. 23, compared with 35.9% for those using desktop …
Read More »